Wellbeing Services Leader — Mental Health & Growth

Hender Consulting; Greater Shepparton; On-site; AUD 120,000 - 160,000; Full time

Job summary

MADEC Australia seeks an experienced Wellbeing Services Manager to lead the development, delivery and continuous improvement of wellbeing and counselling services across multiple regions. This pivotal role shapes a contemporary service model, strengthens clinical governance, and ensures services are delivered with professionalism and financial sustainability.

You will build strong partnerships with regional leaders and practitioners, oversee budgets and performance, and drive innovative

Qualifications

• Qualified in psychology, social work, or occupational therapy with relevant registration/accreditation.
• Experience leading multidisciplinary mental health, counselling or allied health teams.
• Proven experience in budgeting, utilisation, productivity and service performance.
• Willingness to travel and operate across multiple regions.

Responsibilities

• Developing and implementing a wellbeing strategy aligned with organisational objectives and participant needs.
• Leading, mentoring and developing wellbeing professionals to foster a collaborative team culture.
• Overseeing service delivery, budgets, workforce planning and performance for quality and sustainability.
• Establishing consistent service models, referral pathways and operational practices across locations.
• Improving scheduling, referral conversion, practitioner productivity and overall service performance.
• Strengthening clinical governance, safeguarding, quality assurance and risk management.
• Collaborating with Employment Services leaders to integrate wellbeing support across programs.
• Identifying opportunities for new services, partnerships and sustainable growth.

Skills

Leadership

Budget Management

Stakeholder Engagement

Strategic Thinking

Education

Psychology degree

Social Work degree

Occupational Therapy degree

Allied Health Registration/Accreditation

Job description

MADEC Australia seeks an experienced Wellbeing Services Manager to lead the development, delivery and continuous improvement of wellbeing and counselling services across multiple regions. This pivotal role shapes a contemporary service model, strengthens clinical governance, and ensures services are delivered with professionalism and financial sustainability.

You will build strong partnerships with regional leaders and practitioners, oversee budgets and performance, and drive innovative