Wellbeing & Injury Management Specialist

Breakthru; Sydney; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport discounts

Health insurance discounts

Maxxia rewards

Career growth

Work-life balance

Competitive remuneration

Employee assistance program

Leadership

Culture

Job summary

Royal Rehab is seeking a Wellbeing and Injury Management Specialist based in Milsons Point with a hybrid work model. You will support workers with injury management, return-to-work planning and liaison with staff, insurers and providers.

The role focuses on coordinating claims, advising on recovery strategies and promoting employee wellbeing across multiple sites, with a commitment to safe, timely outcomes.

Qualifications

• Demonstrated experience managing workers compensation claims.
• Knowledge of injury management and return to work requirements.
• Ability to interpret medical information for work capacity and adjustments.

Responsibilities

• Manage workers compensation claims from notification to closure.
• Liaise with employees, managers, insurers and providers.
• Coordinate safe return-to-work plans and workplace adjustments.
• Provide expert injury management advice to managers and staff.
• Maintain confidential records and ensure compliance with policies.

Skills

Workers compensation

Injury management

Return to work

Stakeholder collaboration

Medical information interpretation

Documentation

Education

Injury management qualification

Rehabilitation/health qualification

Job description

• Permanent full-time opportunity with a hybrid working model
• Based in Milsons Point with travel to other organisational sites as required
• Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay
• Fitness Passport: Discounted access to gym and aquatic centres
• Health Insurance: Exclusive HCF discounts

About us..

At Royal Rehab we’re redefining health and wellbeing. A leading charity with over 125 years of innovation in rehabilitation and community support services, we are committed to empowering individuals to achieve their health goals through evidence-based care and lifestyle medicine. Royal Rehab is renowned for our focus on research and innovation and sits uniquely as a provider of advanced rehabilitation and disability services including supported accommodation, private rehabilitation hospitals, a purpose-built resort for people with spinal cord injury and community services.

We offer a vibrant, inclusive culture that values your expertise.

About the role..

Ready to make a meaningful difference in employee wellbeing and recovery at work? Join the Royal Rehab Group as a Wellbeing and Injury Management Specialist and play a key role in supporting our people through workplace injury, recovery and return to work.

The role will involve coordinating workers compensation claims, providing specialist injury management advice and working closely with employees, managers, insurers and treatment providers to achieve safe, timely and sustainable recovery outcomes. You'll also contribute to initiatives that promote employee wellbeing, improve injury management practices and help create a safer, healthier workplace.

If you're passionate about supporting people, building strong stakeholder relationships and making a genuine impact, this is an exciting opportunity to contribute to a purpose-driven organisation.

Key responsibilities include:

• Manage workers compensation claims from notification through to closure, ensuring timely lodgement and accurate documentation.
• Monitor claim progress, recovery, costs and risks, liaising with employees, managers, insurers and treatment providers.
• Coordinate safe and sustainable return to work plans, including suitable duties and workplace adjustments.
• Support employees and managers through return to work, including non-work-related injury or illness, and coordinate case conferences where needed.
• Provide expert advice to managers and employees on injury management, workers compensation and return to work processes.
• Coach managers in having respectful recovery at work conversations.
• Support early intervention, employee wellbeing and recovery through proactive injury management.
• Collaborate with People & Culture, Workplace Relations, WHS and Payroll to ensure effective claim management.
• Maintain confidential records and ensure compliance with relevant legislation, policies and insurer requirements.
• Support audits and insurer reviews and keep injury management procedures and templates up to date.
• Prepare reports, identify trends and recommend improvements to injury management and return to work practices.

About you..

We're after someone friendly and self-motivated who ticks these boxes:

Essential Criteria:

• Demonstrated experience managing workers compensation claims and coordinating injury management and return to work processes.
• Sound working knowledge of applicable workers compensation, injury management, recovery at work and work health and safety requirements.
• Ability to interpret medical information and translate work capacity into practical workplace adjustments and return to work plans.
• Strong case management, planning, documentation and follow-up skills, with the ability to manage competing priorities and statutory timeframes.
• Demonstrated ability to work constructively with employees, managers, insurers, medical practitioners, rehabilitation providers and other stakeholders.
• Sound judgement, discretion and confidence handling sensitive health and employment information.
• Clear written and verbal communication skills, including the ability to explain obligations and processes in practical terms.
• Competence using claims, HR information and reporting systems.

Desirable Criteria:

• Relevant qualification in injury management, rehabilitation, allied health, work health and safety, human resources or a related discipline.
• Relevant return to work coordinator training or accreditation.
• Experience in health, disability, community services or another complex, multi-site or regulated environment.
• Experience supporting employee wellbeing, early intervention or psychosocial injury management initiatives.

Your Royal Rewards...

• Salary Packaging: Lower your taxable income and increase your take-home pay
• Benefits: Fitness Passport & HCF Private Health Insurance discounts
• Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner
• Career growth: Genuine career opportunities
• Work life balance: Flexible work arrangements
• Salary: Competitive remuneration
• Employee Assistance Program: Access to professional counselling and coaching for you and your immediate family
• Leadership: Supportive and experienced leadership team
• Culture: Friendly and close-knit team environment

We know diversity makes Royal Rehab a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds.

If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive.

The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, employment history and referee checks. Vaccination against infectious diseases is strongly encouraged.