Wealth Management - Client Service Manager (12-month initial contract)

Anton Murray Consulting; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Anton Murray Consulting seeks an equity markets focused Client Service Manager for a leading wealth management client in Sydney on a 12-month contract. You will handle private client advisers and UHNW clients in a high-volume, time-critical environment, with strong knowledge of financial advice processes, markets and trends.

Ideal candidates will have RG146 and 3+ years in wealth management, stockbroking or financial planning, plus familiarity with broking and portfolio platforms (Praemium).

Qualifications

• Tertiary qualification in Finance, Business or Economics.
• RG146 qualification or willingness to study towards.
• 3+ years experience in wealth management, stockbroking or financial planning.
• Understanding of Broking Platforms (Domestic and International).
• Understanding of Portfolio management platforms (e.g. Praemium) will be added advantage.
• Client Service Manager experience not mandatory but highly regarded.

Responsibilities

• Handle administrative client queries.
• Onboard clients and prepare account documentation.
• Maintain client accounts and AML/CTF/KYC compliance.
• IPO and corporate action allocation management.
• Prepare client valuations, asset allocations and reporting.
• Assist with client asset transfers domestically and internationally.
• Process and monitor stock settlements.
• Prioritize adviser requests in a fast-paced environment.
• Provide ad hoc translation for marketing purposes.
• Build relationships with internal stakeholders.
• Participate in cross-training and process development.

Skills

Attention to detail

Communication skills

Organisational skills

Numeracy

Time management

Education

Finance/Economics degree

Tools

Praemium

Broking platforms

Job description

Our client is a leading global wealth management firm seeking an experienced equity markets focussed Client Service Manager inSydneyon an initial12-month contract.

A key function of the role is the ability to deal confidently with Private Client AdvisersandtheirHNW/ UHNW clients inahighvolume,timecriticalenvironment.Tobesuccessfulinthisrole you will need to demonstrate knowledge of the financial advice process, financial markets and product andindustry trends.Youwillneedtohaveahigh attention to detail and should be able to prioritise work accordingly and work well under pressure.

Ideal candidates for this role will have previous experience in a similar Client Service/ Dealers Assistant/ Advisers Assistant role and have their RG146 qualification.

Key responsibilities include:

• Facilitation of all administrative client queries
• Client on-boarding, including preparation of account documentation, creation of client record in their systems.
• Arrange and assist with maintenance of client account and records, in line with current AML/CTF, KYC Regulations
• IPO and corporate action allocation management
• Preparation of client valuations, asset allocations and reporting as required
• Assist in client asset transfers, including cash, both domestically and internationally
• Process and monitor stock settlements, including follow up with clients regarding outstanding funds.
• Prioritise competing adviser requests in a fast-paced environment
• Provide ad hoc translation for marketing purposes
• Establish and maintain relationships with other internal stakeholders and departments
• Participate in department cross-training as required
• Participate in process development initiatives to increase efficiencies
• Proactively notify client/s and FA/s of any issues recommending a solution and timeframe
• Understand US and UK tax forms like W8BEN and CRS (preferable)
• Understand Opt In, FDS and Client Consent (ie FOFA) forms (preferable)

Sydney

Wealth Management

Contract or Temporary

Qualifications:

• Desirable tertiary qualification in Finance, Business or Economics.
• RG146 – if not held already a requirement to study towards
• 3+ years experience within wealth management, stockbroking or financial planning
• Understanding of Broking Platforms (Domestic and International)
• Understanding of Portfolio management platforms (e.g. Praemium) will be added advantage.
• Client Service Manager experience not mandatory but highly regarded

Key Skills/Knowledge:

• High attention to detail
• Strong literacy and numeracy ability
• Good knowledge of Microsoft Office Suite
• Strong organisational skills
• Management experience
• A fundamental knowledge of financial advice process, markets, and industry
• Excellent communication skills both verbal and written
• Display a high level of resilience and strong ability to prioritise tasks
• Goal-oriented with demonstrated drive and initiative

This role will be hired on an initial 12 Month contract and will be paid on a highly, competitive rate dependingon experience.