Water & Wastewater Admin Officer - Frontline Admin & Data

Catholic Education Diocese of Rockhampton; Muswellbrook Shire Council; On-site; AUD 50,000 - 52,000; Part time

Benefits offered by this job

Professional development

Aquatic centre membership discount

EAP program

Job summary

Muswellbrook Shire Council is seeking an Administration Officer (Water and Wastewater) to deliver high-level administrative support for the Water and Wastewater Unit, ensuring efficient business processes and strong internal and external customer service. This part-time role focuses on frontline service delivery and data management.

You will handle data entry, reports, meetings, and document preparation, requiring Certificate III Business Administration, advanced Microsoft Office skills, and a

Qualifications

• Certificate III Business Administration or equivalent qualifications or experience.
• Advanced competence in Microsoft Office.
• Class C Drivers Licence.
• Experience with Civica Authority System (desirable).

Responsibilities

• Provide the highest level of frontline customer service to the community, ensuring that complaints, enquiries and service requests are recorded, referred for action by appropriate staff and followed up where required.
• Provide reliable administrative support to technical and professional staff such as word processing, desktop publishing, data input, preparation of correspondence, and compilation of professional business documents.
• Maintain and ensure accuracy of systems, registers and databases.
• Compile data, prepare and distribute reports to meet statutory requirements.
• Provide administrative support to Council, Committee and other meetings including agendas, notices, and minutes.

Skills

Frontline customer service

Administrative tasks

Education

Certificate III Business Administration

Tools

Microsoft Office Suite

Civica Authority System

Job description

Muswellbrook Shire Council is seeking an Administration Officer (Water and Wastewater) to deliver high-level administrative support for the Water and Wastewater Unit, ensuring efficient business processes and strong internal and external customer service. This part-time role focuses on frontline service delivery and data management.

You will handle data entry, reports, meetings, and document preparation, requiring Certificate III Business Administration, advanced Microsoft Office skills, and a