Water Network Technician

SA Water; NURIOOTPA; On-site; AUD 60,000 - 80,000; Full time

Job summary

SA Water is seeking a Water Network Technician to support the operations and maintenance of the water distribution network across South Australia. This field-based role delivers water main cleaning, maintenance, and network investigations while operating specialised equipment to ensure water quality and service reliability.

You will work outdoors, emphasize safety, and contribute to positive customer outcomes.

Qualifications

• Certificate 3 in Water Operations or willingness to complete.
• Class C Drivers’ License and ability to travel intra state when required.
• Proven communication skills, written and verbal, with customers.

Responsibilities

• Keep our water network safe, reliable and performing at its best.
• Deliver maintenance, construction and water main cleaning activities across the network.
• Lead investigations, recommissioning works and the installation of network connections and related assets.
• Champion a safe workplace by identifying hazards, reporting incidents and following safe work practices.
• Use technology and systems to support field operations, reporting and decision-making.
• Complete environmental reporting and obtain permits and approvals when required.
• Provide excellent customer service and build positive working relationships.
• Support the onboarding, training and development of new team members.
• Identify opportunities to improve the way we work and deliver service.

Skills

Driver's license

Communication skills

Customer service

Problem solving

Travel intra state

Numeracy & literacy

Education

Certificate 3 in Water Operations

Job description

About the Company

SA Water is a modern, government-owned utility serving over 1.8 million South Australians with essential water and sewerage services. With more than 1,700 employees and $14 billion in infrastructure, we’ve been delivering sustainable, innovative water solutions for over 165 years. Our nationally and globally recognised expertise helps us meet customer expectations today while shaping future water services to support healthy communities and thriving economies. SA Water values its people, doing meaningful work, staying authentic, making an impact, and focusing on the future.

About the Role:

As a Water Network Technician, you will support the operations, maintenance and performance of SA Water’s water distribution network, ensuring water quality, service reliability and customer expectations are consistently met.
This varied field-based role involves delivering water main cleaning and maintenance programs, leading network investigations and recommissioning activities, operating specialised equipment and contributing to safe and efficient service delivery.
Through your technical expertise, commitment to safety and customer-focused approach, you will help safeguard essential water infrastructure and support healthy communities across South Australia.

Key Responsibilities:

• Keep our water network safe, reliable and performing at its best.
• Deliver maintenance, construction and water main cleaning activities across the network.
• Lead investigations, recommissioning works and the installation of network connections and related assets.
• Champion a safe workplace by identifying hazards, reporting incidents and following safe work practices.
• Use technology and systems to support field operations, reporting and decision-making.
• Complete environmental reporting and obtain permits and approvals when required.
• Provide excellent customer service and build positive working relationships.
• Support the onboarding, training and development of new team members.
• Identify opportunities to improve the way we work and deliver service.

About the person:

The ideal candidate will be someone who enjoys working outdoors, takes pride in a job well done and values working as part of a team. Whether your experience comes from water operations, civil maintenance or a similar hands-on environment, you will be confident using a range of tools, equipment and technology while working safely in a variety of conditions.
You enjoy solving problems, building positive relationships with customers and colleagues and are open to learn, share knowledge and contribute to making our services better for the communities we serve.

What you’ll bring

• Certificate 3 in Water Operations or willingness to complete
• Class C Drivers’ License and ability to travel intra state when required
• Demonstrated ability to communicate effectively both verbally and in writing
• Strong customer service skills
• Numeracy and literacy skills and experience using a variety of electronic systems and software applications.

If your background includes similar education and transferable skills, we’d love to hear from you!

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au

Further information can be found in the attached PD - Water Mains Cleaning & Ancillary Maintenance Field Technician

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTQ+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.