Senior Water Network Technician

SA Water; NURIOOTPA; On-site; AUD 70,000 - 90,000; Full time

Job summary

SA Water is seeking a Senior Water Network Technician to lead water main cleaning and maintenance, spanning multiple sites across South Australia. You will supervise frontline teams, coordinate contractors and incidents, and promote safety throughout operations.

Applicants should have a Certificate 3 in Water Operations (or willingness to complete), strong customer service, and excellent communication skills. A Class C driver’s licence and ability to travel intra-state are desirable.

Qualifications

• Front line leadership experience or qualifications
• Advanced customer service skills
• Effective written and verbal communication skills
• Numeracy and literacy skills with experience using electronic systems and software applications

Responsibilities

• Deliver water main cleaning, maintenance and water quality activities across the network
• Coordinate field works, contractors and incident responses to ensure safe and efficient outcomes
• Champion a strong safety culture by identifying risks and promoting safe work practices
• Investigate issues and apply technical expertise to maintain water quality and network performance
• Use technology and operational systems to support field activities, reporting and compliance
• Provide excellent customer service and build positive relationships with customers, colleagues and stakeholders

Skills

Leadership

Customer service

Communication skills

Numeracy

Education

Certificate 3 in Water Operations

Tools

Electronic systems

Job description

About the Company

SA Water is a modern, government-owned utility serving over 1.8 million South Australians with essential water and sewerage services. With more than 1,700 employees and $14 billion in infrastructure, we've been delivering sustainable, innovative water solutions for over 165 years. Our nationally and globally recognised expertise helps us meet customer expectations today while shaping future water services to support healthy communities and thriving economies. SA Water values its people, doing meaningful work, staying authentic, making an impact, and focusing on the future.

About the Role:

As a Senior Water Network Technician, you will lead the delivery of water main cleaning, ancillary maintenance and water quality activities that help keep South Australia’s water network safe, reliable and performing at its best. Working across a variety of field-based environments, you will combine your technical expertise with frontline leadership to support and mentor field teams, coordinate contractors and oversee complex maintenance and operational works. This is a varied and rewarding role where no two days are the same, offering the opportunity to influence outcomes, support team success and contribute to essential infrastructure that millions of South Australians rely on every day.

Key Responsibilities:

• Deliver water main cleaning, maintenance and water quality activities across the network.
• Coordinate field works, contractors and incident responses to ensure safe and efficient outcomes.
• Champion a strong safety culture by identifying risks and promoting safe work practices.
• Investigate issues and apply your technical expertise to maintain water quality and network performance.
• Use technology and operational systems to support field activities, reporting and compliance.
• Provide excellent customer service and build positive relationships with customers, colleagues and stakeholders.

About the person:

The ideal candidate is someone who thrives in a hands‑on operating role and enjoys making a real impact. You bring experience in water operations, maintenance or a similar field-based environment, along with the confidence to lead jobs, coordinate field activities and respond effectively to operational challenges. You are a natural problem-solver who values safety, takes ownership of outcomes and enjoys sharing your knowledge with others.

What you’ll bring

• Certificate 3 in Water Operations or willingness to complete
• Front line leadership experience &/ or qualifications
• Advanced Customer Service skills
• Class C Drivers' License and ability to travel intra state if required
• Effective communication skills, both written and verbal
• Numeracy and literacy skills and experience using a variety of electronic systems and software applications.

If your background includes similar education and transferable skills, we'd love to hear from you!

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au

Further information can be found in the attached PD - Senior Water Mains Cleaning & Ancillary Maintenance Field Technician

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTQ+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.