Warehouse & Service Manager (VIC)

Revo Fitness; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Revo Fitness seeks a VIC Warehouse & Service Manager to lead the team across Victoria from Port Melbourne. You will oversee warehousing, logistics, equipment servicing and maintenance, ensuring KPI/SLA delivery and compliance while supporting expansion across the state.

You will drive health and safety, optimise inventory and processes, and lead policy development with stakeholders. Willingness to travel across Victoria is required.

Qualifications

• Experience managing warehouse operations and facility maintenance.
• Proven leadership skills with track record of high-performing teams.
• Experience with WMS and inventory reporting tools.
• WHS knowledge and compliance experience.
• Strong prioritisation and time management across multiple sites.
• Excellent communication and customer focus.
• Willingness to travel Victoria-wide.
• Cert IV in Warehousing or equivalent experience.
• Current Australian Driver's Licence and forklift licence.
• Full-time working rights in Australia.

Responsibilities

• Oversee Victorian warehousing and logistics operations and maintain VOCs, SOPs and checklists.
• Coordinate stock, orders and deliveries with internal and external stakeholders.
• Manage inventory and supply chains aligned with KPIs and supplier SLAs.
• Conduct stocktakes and investigate discrepancies.
• Develop and implement warehouse policies with key stakeholders.
• Oversee maintenance, servicing and gym equipment installations and refurbishments.
• Optimise warehouse layout for efficiency and WHS compliance.
• Maintain inventory and asset management systems and forecasts.
• Ensure health, safety and waste management compliance.
• Lead training to build team capability and drive productivity.

Skills

People leadership

Team coaching

Warehouse operations

Inventory reporting

Communication

Time management

Customer focus

Agile environment

Education

Cert IV in Warehousing

Tools

WMS

Inventory reporting tools

Job description

The Opportunity

A newly created role reporting to our National Warehouse & Service Manager, the VIC Warehouse & Service Manager is responsible for overseeing all aspects of warehouse operations, logistics, equipment servicing, and maintenance across our network of 20+ sites, and growing in Victoria.

This role provides leadership to a team including a Senior Service Technician and Service Technicians, ensuring seamless and efficient operations across all related functions while meeting both internal and supplier KPIs and SLAs.

Based at our Port Melbourne warehouse, you will oversee servicing, spare parts replenishment and holdings, reporting, warehouse and logistics management, WHS and compliance, team training, and other tasks required to support Revo's Victorian footprint and ongoing expansion.

What You'll Be Doing

People Leadership

• Lead and support the warehouse and service team across Victoria, fostering a collaborative and positive culture.
• Deliver regular training to build team capability and drive productivity across your Service Technicians and Warehouse & Service Coordinator.
• Monitor individual and team performance, providing constructive feedback and ongoing support to achieve consistent results.

Warehousing & Logistics Management

• Own Revo's Victorian warehousing and logistics operations, ensuring correct equipment usage and compliance sign-off including VOCs, SOPs, and checklists.
• Coordinate stock, orders, and deliveries with internal and external stakeholders to maximise efficiency.
• Oversee receipt, storage, retrieval, and dispatch of all orders and deliveries, maintaining adequate stock to support Revo's clubs.
• Manage inventory and supply chains aligned with company KPIs and supplier SLAs.
• Conduct stocktakes as required, investigating and reporting any discrepancies.
• Optimise warehouse layout for efficiency, space utilisation, and WHS compliance.
• Maintain inventory and asset management systems to monitor warehouse status and forecast needs.
• Ensure health, safety, and waste management compliance, including stop-work procedures when required.
• Develop and implement warehouse and service policies in collaboration with key stakeholders.

Maintenance & Servicing

• Ensure your team prioritises and efficiently allocates repair, maintenance, and service requests, with parts on hand to meet service KPIs.
• Manage costs associated with repairs, maintenance, and servicing to ensure optimal performance and value.
• Develop and implement preventative maintenance strategies and schedules for gym equipment, ensuring documentation is completed and filed on time.
• Oversee gym equipment installations, defits, builds, relocations, refurbishments, and activations in a timely, safe, and cost-effective manner.
• Streamline parts and service procurement to identify cost and operational savings where possible.

About You

• Demonstrated experience managing warehouse operations, with exposure to facility and building maintenance
• Strong people leadership and coaching skills, with a track record of building high-performing teams
• Experience with warehouse management systems (WMS) and inventory reporting tools
• Solid understanding of warehouse WHS policies, procedures, and compliance requirements
• Advanced prioritisation and time management skills, with the ability to manage competing demands across multiple sites
• Excellent communication and interpersonal skills, with a strong customer focus
• Ability to thrive in a fast-paced, agile environment and adapt quickly as the business grows
• Willingness to travel between Revo sites across Victoria as required
• Cert IV in Warehousing (desirable) or equivalent industry experience
• Current Australian Driver's Licence and forklift licence (both required)
• Successful candidate must have full-time working rights in Australia on an ongoing basis.

Who is Revo?

At Revo Fitness we are committed to making quality fitness accessible to all - with simple memberships, no hidden fees, and 24/7 access. We prioritise our members' needs and strive to deliver exceptional experiences at every touchpoint. We're a local, Australian-owned business that is rapidly expanding and always looking for passionate people to join our growing team.

What's in it for you?

• Competitive remuneration package
• Employee Benefits Program including EAP, Paid Parental Leave, and Vibe & Thrive Allowance, plus much more.
• 2 x Complimentary Revo Memberships - for you and someone close to you
• Phone allowance and laptop provided
• Professional development initiatives and individual budget