Warehouse Pick Packer

William Gerard It Pty Ltd; City of Melbourne; On-site; AUD 52,000 - 72,000; Full time

Job summary

William Gerard It Pty Ltd in Melbourne is seeking a practical Warehouse Associate to support forklift operations, stock control, and order fulfillment. You will learn the online store platform and assist across duties as needed.

The role suits physically capable individuals who can lift up to 20 kg, maintain inventory accuracy, and deliver friendly customer service to internal and external customers.

Qualifications

• Valid forklift licence and proven forklift experience (essential).
• Experience in warehouse operations including picking/packing and inventory control.
• Physically fit and able to lift up to 20 kg regularly.

Responsibilities

• Forklift operation and material handling.
• General warehouse duties including inventory control, picking, and packing.
• Basic mechanical tasks using fitting machinery when required.
• Order fulfillment and stock management.
• Processing orders and updating listings on the online store platform.
• Customer service and responding to inquiries.
• Monitoring and managing the online store.

Skills

Forklift operation

Inventory control

Customer service

Basic mechanical knowledge

Stock management

Order fulfillment

Computer skills

Job description

This role combines forklift work, general warehouse duties, basic mechanical tasks, order fulfillment, stock management, and customer service. Training will be provided on the online store platform. It suits someone practical, physically capable, and willing to contribute across a range of tasks.

Key responsibilities

Forklift operation and material handling

General warehouse duties including inventory control, picking, and packing

Basic mechanical tasks using fitting machinery when required

Order fulfillment and stock management

Processing orders and updating listings on the online store platform

Customer service and responding to inquiries

Monitoring and managing the online store

About you

Valid forklift licence and proven forklift experience (essential)

Warehouse experience, including inventory control, picking/packing, and general operations

Basic mechanical knowledge

Physically fit, with the ability to lift heavy items and regularly handle stock up to 20kg

Ability and willingness to learn new systems and processes quickly

Own reliable transport

Basic computer skills (email, spreadsheets, or simple software)

Strong customer service skills - polite and efficient with inquiries