Warehouse Operator Picker & Dispatch

PCI Pharma Services; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

PCI Pharma Services in Melbourne is seeking a Clinical Trials Warehouse Operator - Picker and Dispatch to ensure orders are processed in a timely, GMP/GWP-compliant manner.

You will perform daily dispatches to clinical sites, accurately pick and pack products, label correctly, and use ERP systems to record inventory movements while maintaining product safety and quality.

Pharmaceutical warehousing experience is preferred; a commitment to safety, accuracy and teamwork is essential.

Qualifications

• 2 years warehousing/distribution experience in Pharmaceuticals preferred.
• Excellent time management and organisational skills.
• Strong attention to detail and accuracy.
• Safety focused and driven.
• Familiar with GMP and GWP requirements for warehousing and distribution.
• IT literate with good working knowledge of ERP, Excel, Word and internet functionality.
• Excellent written and verbal communication skills and attention to detail.

Responsibilities

• Conduct day to day dispatches to clinical trial sites, accurately picking and packing of products.
• Inspection of product for correct labelling, lot numbers and expiration dates.
• Use of RF scanners and ERP software to pick/process orders and record inventory movements.
• Label packages correctly with shipping information and required documentation.
• Liaise with customer service to rectify errors with pick lists.
• Collaborate with Warehouse Operations and Quality for compliant management of PCI products.
• Assist with inventory cycle counts and weekly cleaning tasks.
• Document activities to ensure product safety, quality and regulatory compliance.

Skills

Time management

Attention to detail

Safety focus

GMP/GWP knowledge

ERP systems

MS Excel

MS Word

Written and verbal communication

Tools

ERP software

Microsoft Excel

Microsoft Word

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

General description

The Clinical Trials Warehouse Operator - Picker and Dispatch will ensure all orders; Warehousing, distribution, are processed in a timely manner and undertaken in accordance with client expectations, PCI processes and Good Manufacturing Practice (GMP) and Good Warehousing Practice (GWP).

Primary responsibilities

• Conduct day to day dispatches to clinical trial sites, including accurately picking and packing of products in accordance with applicable PCI/Client requirements.
• Inspection of product for correct labelling, lot numbers, and expiration dates.
• Use of RF scanners and Enterprise Resource Planning (ERP) software to pick and process orders and to record all inventory movements.
• Labelling packages correctly with Shipping information and necessary documentation.
• Laise with the customer service team to rectify any errors with pick list.
• Working collaboratively with the Warehouse Operating team and Quality in the safe, efficient and compliant management of all PCI products.
• Assist with inventory cycle counts as required.
• Performing weekly cleaning tasks as per site procedures.
• Documenting and logging activities when required to do so to ensure product safety, quality and regulatory compliance.
• Working in controlled temperature environments (15°C-25°C, 2°C-8°C, -20°C)
• Ensure all your MasterControl activities and training is up to date and that you understand what applies to you and is required of you in your role.
• Report any discrepancies, damaged products, or quality issues to supervisors immediately.
• Comply with the Company’s behavioural and Health and Safety standards.
• Any other tasks as assigned by the warehouse Supervisor/Clinical Distribution Manager

Qualifications & experience

• 2 years prior warehousing and distribution experience in Pharmaceuticals (preferred).
• Excellent Time Management and Organisational skills.
• Strong attention to detail and accuracy.
• Safety focused and driven.
• Familiar with GMP and GWP requirements for warehousing and distribution.
• IT literate with good working knowledge of ERP, excel, word and internet functionality.
• Excellent written and verbal communication skills and attention to detail.

Behavioural competencies required

• Positive, embraces and responsive to change
• Clear communication and collegiate
• Positive, 'can-do' attitude, embraces and 'lives' PCI's Vision, Values and Pristine Customer Service
• Analytical thinker and solution finder/problem solver
• Collaborative, team player
• Objective and robust decision maker
• Excellent interpersonal, written and verbal communication
• Self-motivated and achievement orientated
• Trusting and trustworthy
• Conscientious and diligent

Specific physical, psychological etc. requirements

• Some Lifting required.
• Walking and standing for long periods.
• Use of platform ladders.
• Ability to operate manual pallet jacks.
• Ability to operate Walkie Stacker or willing to learn.
• Working in controlled temperature environments (15°C-25°C, 2°C-8°C, -20°C)
• Ensure that all clinical trial products are controlled and handled in a compliant and safe manner.

Join us and be part of building the bridge between life changing therapies and patients.

Equal Employment Opportunity (EEO) Statement

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.