Warehouse Operations Manager

Quality Wool Group; Geelong; On-site; AUD 90,000 - 120,000; Full time

Job summary

Quality Wool Group in Geelong is seeking an experienced Warehouse Operations Manager to lead the main receival centre. You will plan, organise and drive operations on the floor, while supporting the team to run safely and efficiently.

This hands-on leadership role requires fostering a productive, accountable team, overseeing receivals, storage and shipping, and continuously improving processes in a dynamic wool environment.

Qualifications

• Experience in warehouse, logistics, distribution leadership.
• Proven people management skills with delegation and accountability.
• Strong organisational skills and ability to manage multiple priorities.
• Practical, solutions-focused problem-solving approach.
• Understanding of warehouse processes, inventory management and safety practices.
• Comfort with computer systems and operational software.

Responsibilities

• Lead, motivate and develop the warehouse team to maintain a productive and accountable environment.
• Coordinate staff rostering and daily workloads to meet operational demands.
• Oversee receivals, storage, handling and shipping activities with accurate processes.
• Monitor workflow and productivity; identify bottlenecks and implement improvements.
• Promote a strong safety culture and uphold workplace procedures and housekeeping standards.
• Oversee wool receival, recording, tracking and storage with inventory accuracy.
• Collaborate with internal teams, transport providers and stakeholders for smooth operations.
• Identify opportunities to improve systems and drive positive change.

Skills

Warehouse leadership

People management

Operational planning

Safety compliance

Inventory management

Stakeholder communication

Job description

Quality Wool is seeking an experienced and motivated Warehouse Operations Manager to lead our main receival centre in Geelong.

We're looking for someone who combines strong people leadership with practical operational knowledge. A person who can plan, organise and drive the operation forward, while maintaining a visible presence on the warehouse floor and supporting the team when needed.

This is a hands-on leadership position. You'll ensure the right people, processes and priorities are in place to keep the operation running safely and efficiently, while being prepared to roll up your sleeves and support the team wherever needed.

Key responsibilities will include:

• Team leadership: Lead, motivate and develop the warehouse team, fostering a positive, productive and accountable environment.
• Rostering and workload management: Coordinate staff rostering and daily workloads, ensuring the right people and resources are in place to meet operational demands.
• Operational oversight: Oversee receivals, storage, handling and shipping activities, ensuring efficient and accurate processes.
• Performance and efficiency: Monitor workflow and productivity, identify bottlenecks and implement practical improvements.
• Safety and compliance: Promote a strong safety culture and maintain workplace procedures, safe work practices and housekeeping standards.
• Wool inventory and systems: Oversee the accurate receival, recording, tracking and storage of wool bales, maintaining inventory accuracy, documentation and relevant warehouse systems.
• Communication and coordination: Work collaboratively with internal teams, transport providers and other stakeholders to ensure smooth operations.
• Continuous improvement: Identify opportunities to improve systems, processes and team performance, taking ownership and driving positive change.

About you

You're an experienced operational leader who enjoys bringing people together, creating structure and getting the best out of a team.

You understand that effective warehouse management is about much more than stock movement. It's about planning ahead, managing competing priorities, making good decisions and ensuring everyone works towards a common goal.

Ideally, you'll bring:

• Demonstrated experience in warehouse, logistics, distribution, receival or similar operational leadership.
• Proven people management skills, including the ability to lead, delegate and hold a team accountable.
• Strong organisational skills and the ability to manage competing priorities and varied workloads.
• A practical, solutions-focused approach to problem-solving.
• An understanding of warehouse processes, inventory management and workplace safety.
• Confidence using computer systems and operational software.
• Strong communication skills and the ability to build effective working relationships.
• Experience in agriculture, rural services, transport, logistics, manufacturing or broader distribution would be highly regarded. Wool handling or agricultural receival experience would be advantageous but is not essential.
• Above all, we're looking for someone who takes pride in their work, leads by example and is motivated to continually improve the operation.

What success looks like

• A well-organised warehouse with clear priorities and efficient workflows.
• A productive, engaged and accountable team.
• Consistent standards of safety, accuracy and housekeeping.
• A proactive approach to operational improvements.

Why join Quality Wool?

Quality Wool is a proudly Australian, independent and family-owned business, established in South Australia in 1991. Over more than three decades, we've built a strong presence across the Australian wool industry, with a network spanning the eastern seaboard, South Australia and Western Australia.

We value integrity, independence and a commitment to the future of our industry. Our people are central to our success, and we take pride in building strong teams and lasting relationships across the communities in which we operate.

This is an opportunity to join an established and growing business in a key operational leadership position, where your experience, initiative and contribution will make a genuine difference.