Ward Clerk - Ward 2 East

Alfred Health; City of Melbourne; On-site; AUD 30,000 - 60,000; Part time

Job summary

A leading healthcare provider in Melbourne is seeking a part-time Ward Clerk to coordinate communication and patient services. The ideal candidate will possess strong computer literacy and customer service skills. Experience in a healthcare setting and knowledge of medical terminology is preferred. This role offers flexible working hours and various staff benefits.

Benefits

Salary packaging

Novated leasing

Discounted car parking

Qualifications

• Demonstrated computer literacy including Microsoft Office Applications (Word, Excel, and Email).
• Knowledge of medical terminology and/or clinical practice.

Responsibilities

• Coordination of communication, patient services, and clerical functions within the ward.
• Facilitate excellent customer service as the first point of contact.

Skills

Computer literacy

Microsoft Office Applications (Word, Excel)

Customer service

Education

Certificate III in Business Administration or equivalent

Job description

Overview

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

Permanent ongoing • Part time - 40 hours per fortnight

• Mon 1600-2000
• Thu 1600-2000
• Fri 1600-2000
• Sun 0800-1630

Classification code – HS1

About us

Ward 2E is a General Surgery Ward with 28 beds.

We have a strong focus on team-work between nurses, doctors, physiotherapists, occupational therapists, dieticians, social work and many more where required. Timely quality care and proactive discharge planning with your involvement is paramount.

About the role

The Ward Clerk is responsible for the coordination of communication, patient services and clerical functions within the designated ward or department. As the first point of contact for many patients, visitors and staff, the Ward Clerk facilitates excellent customer service and is central to the efficient and effective running of the unit environment.

About you

Mandatory

• Demonstrated computer literacy including Microsoft Office Applications (Word, Excel and Email).

Preferred

• Certificate III in Business Administration or equivalent.
• Formal training in Microsoft Office Applications (Word and Excel).
• Experience/background in a health care setting.
• Knowledge of medical terminology and/or clinical practice.

Benefits

• Salary packaging
• Novated leasing
• Discounted car parking

If you are interested in this position or would like any further details, please contact Sarah Ferguson: 0468913094

Applications Close: 11pm AEST, Sunday 5th October 2025

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

Website: www.alfredhealth.org.au