Ward Clerk - Gold Coast

Mater Group; Gold Coast City; Hybrid; AUD 44,000 - 51,000; Part time

Benefits offered by this job

Salary packaging up to $18,550

Staff benefits

Job summary

Mater Private Hospital Gold Coast is seeking a Ward Clerk to join our team on a permanent part-time basis (15.2 hours per week). Based at our Gold Coast Campus, this 339-bed facility offers a broad range of specialties, from Emergency to Oncology, in a not-for-profit setting.

The Ward Clerk will provide efficient administrative support, manage patient admissions, records, and communications within an interdisciplinary team, ensuring accurate and timely service.

Qualifications

• Proven experience in an administrative role within a medical or hospital environment.
• Sound computer literacy and numeracy skills, keyboard skills, and familiarity with patient administration systems.
• Strong written and verbal communication skills.
• Demonstrated ability to work quickly, efficiently, and accurately under pressure.
• Demonstrated effective interpersonal skills and ability to work in a multidisciplinary team.

Responsibilities

• Patient admission, discharges, and transfers.
• Medical record preparation, tracking, filing and maintenance.
• Driving customer service through direct customer support and stakeholder communication.

Skills

Administrative experience

Medical environment

Computer literacy

Numeracy

Communication skills

Interpersonal skills

Multidisciplinary teamwork

Tools

Patient administration systems

Job description

About the role

Mater Private Hospital Gold Coast is seeking a Ward Clerk to work within our team. This position will be employed on a permanent part basis 15.2 hours per week. Mater has finalised the strategic acquisition of Healthscope’s Gold Coast Private Hospital, this is a significant milestone in Mater’s commitment to delivering exceptional and compassionate care to Queensland communities.

Based at our Gold Coast Campus, this role will be part of our state-of-the-art 339 bed facility located in Southport. This facility was established in 2016 and offers a wide range of specialities across Emergency, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastics, ENT, General Surgery, Obstetrics, Cardiac Care and Oncology.

Salary range: $32.02 - $37.35 per hour plus superannuation and access to not-for-profit salary packaging up to $18,550 + access to many staff benefits!

What you’ll be doing

As the Ward Clerk, you will work within an interdisciplinary team and be responsible for efficiently, accurately, and timely providing a range of administrative services.

Tasks may include but are not limited to:

• Patient admission, discharges, and transfers
• Medical record preparation, tracking, filing and maintenance
• Driving customer service through direct customer support and stakeholder communication

About you

To be successful in this role, you will possess:

• Proven experience working in an administrative role within a medical or hospital environment
• Sound computer literacy and numeracy skills, well-developed keyboard skills, and familiarity with patient administration systems
• Sound written and verbal communication skills
• Demonstrated ability to work quickly, efficiently, and accurately under pressure
• Demonstrated effective interpersonal skills and ability to work under the direction of others in a multidisciplinary team environment

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay by up to $18,550 per year, including up to $15,900 for everyday living expenses (such as rent, mortgage repayments and school fees) and up to $2,650 for meals and entertainment + possibility to salary package a car!
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Applications close Sunday 15th November 2026– please note, we may contact applicants prior to the closing date,

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre-employment checks (including criminal history, working rights, medical and working with children checks).