Ward Clerk / Administration Officer - Emergency Department

Government of South Australia; Victor Harbor; On-site; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Salary packaging

Penalties + Super + Benefits

Flexible part-time shifts

Professional development opportunities

Job summary

SA Health is offering multiple part-time (up to 0.8 FTE) positions across Victor Harbor and Gawler in an emergency department administration setting. The role focuses on patient admissions, records management, data entry, and coordinating communications to ensure efficient patient flow and a high standard of care.

Successful candidates will join a supportive multidisciplinary team, maintain accuracy, manage competing priorities, and adhere to safety policies and procedures while contributing to

Qualifications

• Experience in providing professional administrative support
• Attention to detail with patient records and data entry
• Ability to work in a fast-paced, multi-site environment
• Strong communication and teamwork skills

Responsibilities

• Deliver confidential, customer-focused administrative services
• Support patient admissions, records, and data entry to ensure smooth patient flow
• Contribute to multidisciplinary team effectiveness and clear communication
• Uphold SA Health values and ensure safety and quality in the workplace

Job description

SA Health
Job reference: 952459
Location: 5211 - VICTOR HARBOR
Job status: Ongoing
Eligibility: Open to Everyone

• Multiple Locations – Victor Harbor and Gawler
• Salary: ASO2 $66,442 - $69,504 per annum (Adjusted to hours worked)+ Penalties + Super + Benefits
• Permanent/Ongoing
• Multiple Part-time Positions Available (up to 0.8 FTE each/30 hrs per week, working across a 7-day roster)

WHAT ARE WE OFFERING?

Multiple positions are available across two locations - Victor Harbor and Gawler.

This exciting role supports the delivery of high-quality customer service within two busy and fast-paced Emergency Departments, providing courteous and efficient interactions with patients, visitors, staff and the wider community. You will deliver essential administrative support, including patient admissions and transfers, medical records management, coordination of communication systems, and timely processing of information in a dynamic clinical environment, ensuring accuracy, attention to detail and a positive patient experience.

As part of a collaborative multidisciplinary team, you will contribute to the effective flow of patients through the Emergency Department while supporting administrative operations through data entry, record keeping and general office support. The role requires the ability to manage competing priorities, respond effectively to changing demands, and maintain a strong commitment to quality improvement, workplace health and safety, adherence to policies and procedures, and record management in line with required standards.

WHO ARE WE?

The Barossa Hills Fleurieu Local Health Network offers opportunities across our sites, from Kangaroo Island to Eudunda, wrapping all the way around our metropolitan areas. We pride ourselves on providing exceptional care to all our consumers, residents, their families, and community. Our mission is to ensure that you always receive the best quality, safe, consistent, collaborative care and always with kindness. We do this by maintaining exceptional levels of care at all times supported by systems and processes that assure us of quality and safety of our staff and those we serve.

WHERE AND HOW YOU WILL WORK

We have positions available at either Southern Fleurieu Health Service in Victor Harbor or Gawler Health Service:

Victor Harbor: Enjoy the best of coastal living, where stunning beaches, outdoor recreation, acclaimed cafés and restaurants, and a vibrant arts and cultural scene create an enviable lifestyle. With a strong local services hub, welcoming community, and exceptional work-life balance, it’s the perfect place to live and work. Be part of the region’s new, modern Emergency Department and contribute to the future of healthcare delivery, while enjoying a rewarded career in one of South Australia’s most sought-after coastal destinations. For more information Discover Victor Harbor

Gawler: On the doorstep of the renowned Barossa Valley, Gawler offers the perfect blend of historic charm and modern convenience, just 43 km north of Adelaide. Established in 1839 and designed by Colonel William Light, the town is rich in character, featuring beautifully preserved heritage buildings, vibrant local shops, cafés and community events. With picturesque riverside walking trails, boutique shopping, and easy access to the food, wine and attractions of the Barossa, Gawler provides an enviable lifestyle and a welcoming community to call home. Visit Gawler Here .

WHO ARE WE LOOKING FOR?

• Do you consistently deliver courteous, professional customer service in both face-to-face and phone interactions?
• Do you have strong attention to detail when managing patient records, admissions and data entry tasks?
• Are you able to communicate effectively and work collaboratively within a team environment?
• Can you prioritise tasks and maintain efficiency in a busy administrative setting?
• Do you demonstrate a commitment to workplace safety, policies, and continuous improvement?

If you have answered yes to any of these questions – then read on…

HOW WILL YOU CONTRIBUTE?

• Deliver professional, confidential, and customer‑focused administrative services
• Support safe and efficient patient flow through accurate admissions, records, and data entry
• Contribute positively to team effectiveness and communication within a multidisciplinary environment
• Uphold SA Health values through a commitment to quality, continuous improvement, and workplace safety

WHAT WILL WE OFFER YOU IN RETURN?

At BHFLHN, not only will you be working in an environment surrounded by beautiful scenery and nature we see your work here as not just as a job, but an opportunity to extend, progress or consolidate your career with us. We therefore offer you opportunities to be supported in the following ways:

• Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year Click here more information
• Access to generous leave provisions and professional development opportunities.
• Support for you and your family via our free Employee Assistance Program.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to BHFLHN staff and their families.

WHAT ELSE DO YOU NEED TO KNOW/WHAT IS ESSENTIAL FOR SUCCESS?

Working in this environment, it is important to us that we only employ people with the upmost integrity and commitment to serving the South Australian community and its visitors to the highest possible standards. To ensure that we meet that commitment there are a few checks that you will be required to undertake. These are detailed on the Role Description, but are likely to include the following:

• You will need to undergo employment screening, what you require is also on the front page of the Role Description.

OUR COMMITMENT TO DIVERSITY & INCLUSION

We employ people as diverse as the clients we support and the environments we work in. At BHFLHN we pride ourselves on being an Equal Opportunity employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees and therefore we encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. We continually look for ways to support and promote diversity and flexible ways of working so please let us know what interests you.

Please refer to all the details in the Role Description below. For Victor Harbor job ref: 952459, or reach out to Liam Fletcher-Bechaz, Administration Team Leader on Phone: [phone] or via E-mail: [e-mail]

For Gawler job ref: 954221, or reach out to Beth Hall, Administration Team Leader on Phone: [phone] or via E-mail: [e-mail]

Applications close on Monday 23rd November 2026 at 11:55PM.

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.