Volunteer Support Officer

City of Kwinana; Fremantle; On-site; AUD 81,000 - 88,000; Part time

Benefits offered by this job

Recquatic membership

Flexible working

Christmas close-down leave

Annual allowance

Wellbeing program

Recognition policy

Career development

Study support

Job summary

The City of Kwinana is seeking a Volunteer Support Officer to coordinate and grow volunteering opportunities across the community. You will connect people with meaningful volunteering roles and support not-for-profit groups and City services.

This role offers flexible hours, a pro rata salary band and a strong focus on building connections, recognition events and promotional activities that celebrate volunteers' contributions.

Qualifications

• Experience in volunteer recruitment, coordination and engagement or support.
• Strong interpersonal and customer service skills.
• Experience working with community groups and not-for-profits.
• Excellent organisational and time management skills.
• Sound computer literacy; databases and reports; ideally using volunteer management systems.
• Flexible approach; occasional weekends or outside standard business hours.
• Current Driver’s Licence, Apply First Aid certificate and National Police Clearance.

Responsibilities

• Coordinate the City’s volunteering activities, supporting recruitment, engagement and recognition of volunteers across Kwinana.
• Work with community members, local organisations and City teams to connect people with volunteering opportunities and help organisations attract and retain volunteers.
• Coordinate placements, maintain partnerships and deliver recognition events and promotional activities.

Skills

Volunteer recruitment

Volunteer coordination

Volunteer engagement

Interpersonal communication

Customer service

Organisational skills

Database literacy

Driver's Licence

First Aid

Police Clearance

Tools

Volunteer management systems

Databases

Job description

Permanent | Part Time | 0.5 FTE (19 hours per week)

Premium Recquatic Membership | 13% Superannuation

This position is classified as a PACS Band 5 ($80,839 - $88,058 per annum, pro rata) under the City of Kwinana’s structured remuneration system.

Help connect people, strengthen communities and celebrate the power of volunteering!

What’s On Offer

The City of Kwinana is seeking an enthusiastic and community-minded Volunteer Support Officer to coordinate and grow volunteering opportunities across our community.

This is a rewarding opportunity for someone passionate about bringing people together, building meaningful connections and supporting the individuals and organisations that make a positive difference in Kwinana.

Working across a diverse range of community groups, not-for-profit organisations and City services, you'll play an important role in encouraging volunteer participation, strengthening local networks and recognising the valuable contributions of volunteers.

What You’ll Be Doing

Reporting to the Diversity and Inclusion Specialist, you will coordinate the City's volunteering activities, supporting the recruitment, engagement and recognition of volunteers across Kwinana.

You’ll work closely with community members, local organisations and internal City teams to connect people with meaningful volunteering opportunities and help organisations build their capacity to attract, support and retain volunteers.

From coordinating volunteer placements and maintaining strong community partnerships to delivering recognition events and promotional activities, this is a varied and people-focused role where your work will make a genuine difference.

What You’ll Need

To make an impact in this role, you will bring:

• Demonstrated experience in volunteer recruitment, coordination, engagement or support, with an understanding of effective volunteer management practices.
• Strong interpersonal, communication and customer service skills, with the ability to build positive relationships with people from diverse backgrounds.
• Experience working collaboratively with community groups, not-for-profit organisations and other stakeholders.
• Excellent organisational and time management skills, with the ability to coordinate multiple activities and work independently.
• Sound computer literacy and experience maintaining databases, records and reports, ideally using volunteer management systems.
• A flexible approach, including the ability to work occasional weekends or outside standard business hours as required.
• A current Driver’s Licence, Apply First Aid certificate and National Police Clearance.

Who Are We?

The City of Kwinana is an award-winning local government at the heart of Western Australia’s major industrial region and is home to the state’s second fastest growing population. With ongoing redevelopment, including new residential areas, modern community facilities, and improved transport links, Kwinana is rapidly evolving into a vibrant, connected, and liveable city – making it an exciting place to live and work.

What’s In It For You?

At the City of Kwinana you will enjoy a true work-life balance, with access to flexible working arrangements and an outstanding workplace culture borne from a collaborative team environment.

Other perks include, but are not limited to…

• A fantastic workplace, recently ranked alongside the top 10% of the most constructive local governments in Australia and New Zealand for workplace culture!
• Competitive salary plus 13% superannuation.
• Three (3) days paid time off during Christmas close-down.
• Additional annual allowance instead of leave loading.
• A robust employee wellness program with initiatives designed to support employees' physical and mental wellbeing.
• A generous Celebration and Recognition Policy for employees.
• The opportunity for flexible working arrangements.
• Career development, training opportunities and study support.
• Premium Kwinana Recquatic Centre membership.

For more information relating to the position, please contact Donna Howatson, Coordinator Community Development on 9439 0236.

The City of Kwinana reserves the right to commence recruitment prior to the closing date, and will not accept or consider late applications

The City of Kwinana promotes and values diversity to create a unique work force. Applicants from diverse backgrounds, such as Aboriginal people, people living with disability or people from different cultural backgrounds are encouraged to apply. The City also strives to be a customer centric organisation, with the customer at the centre of everything we do.

As such, all employees play an important role in helping us to achieve this by ensuring they provide best-practice customer service. The City has the goal of zero harm for its employees, this includes providing a smoke-free environment and minimising exposure to the elements. Conditions of employment are in accordance with the City’s current Enterprise Agreement.