Volunteer and Operations Coordinator

Maritime Museum of Tasmania; City of Hobart; On-site; AUD 30,000 - 60,000; Part time

Job summary

A respected community museum in Hobart is seeking a capable coordinator to lead its volunteer program and manage daily operations. The role includes coordinating logistics for visitor services, overseeing group bookings, and fostering a supportive team culture. Ideal candidates will possess strong organizational skills, experience with volunteer coordination, and have the ability to communicate effectively in diverse settings. Permanent part-time role: 30 hours per week.

Benefits

Purposeful role

Varied work

Real impact on visitor experience

Qualifications

• Experience coordinating volunteers in a community or not-for-profit setting preferred.
• Candidates must have Australian work authorisation to be eligible for this position.
• Relevant checks such as Working with Vulnerable People and National Police Check are desirable.

Responsibilities

• Coordinate the end-to-end volunteer lifecycle including recruitment and onboarding.
• Manage daily operations including visitor services and facilities coordination.
• Oversee group and school bookings including scheduling and logistics.

Skills

Volunteer coordination

Organisational skills

Effective communication

Problem solving

Knowledge of WHS and child safety

Tools

Office tools

Basic booking systems

Point of Sale systems

Job description

Overview

Help keep Tasmania's maritime stories alive. We are seeking a capable, people-centred coordinator to lead our volunteer program and keep day-to-day operations running smoothly across the Museum, Semaphore Cottage, and our heritage vessels.

You will roster and support more than 100 volunteers, while overseeing the logistics that make the Museum welcoming and safe for visitors. You will also coordinate group bookings and school visits, and help deliver events and after-hours functions.

Key responsibilities

• Coordinate the end-to-end volunteer lifecycle, including recruitment, onboarding, training, scheduling, recognition and communication
• Build positive, respectful relationships with volunteers and staff, and foster a supportive team culture
• Manage daily operations, including visitor services, front-of-house coverage and basic facilities coordination
• Oversee group and school bookings, including communications, schedules, risk documentation and onsite logistics
• Support events and programs, including evening functions as required
• Maintain WHS and safeguarding practices, incident reporting and compliance registers
• Liaise with suppliers and partners, and assist with heritage vessel maintenance days where logistics support is needed
• Monitor simple operational budgets, petty cash and point-of-sale processes

About you

• Experience coordinating volunteers in a community, cultural or not-for-profit setting preferred
• Strong organisational skills with confidence in rostering, scheduling and on-the-day problem solving
• Warm, professional communicator who can motivate diverse teams and handle sensitive situations with care
• Comfortable working hands-on in a small team where no two days are the same
• Sound judgement on WHS and child safety requirements for public programs and school groups
• Competent with common office tools and basic booking or POS systems
• Relevant checks such as Working with Vulnerable People, National Police Check, First Aid and an RSA are desirable or can be obtained upon appointment
• Candidates must have Australian work authorisation to be eligible for this position

What we offer

· A purposeful role at the heart of a respected community museum

· Varied, practical work with real impact on visitor experience

· Permanent part-time hours – 30 hours / 5 days / week

How to apply

Email [e-mail] to request the full job description.

To apply, send a CV and a brief cover letter outlining your fit for the role and relevant experience. Please include contact details for two referees.

Maritime Museum Tasmania is an equal opportunity employer. We welcome applications from people of all backgrounds and lived experiences.