Volunteer & Administrative Support Coordinator

Department of Justice; Perth; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Career pathway opportunities

Learning and development programs

Health and wellbeing programs

Job summary

The Department of Justice is seeking a permanent, full-time Volunteer and Administrative Support Coordinator for Court Counselling and Support Services in Perth. You will lead volunteer governance, coordinate recruitment/training, and provide strategic support to development initiatives within CCSS.

You will collaborate with Team Managers and external stakeholders to build a strong volunteer program, ensuring effective service delivery and continuous improvement in court-related counselling and

Qualifications

• Experience leading and managing a volunteer service and coordinating support staff.
• Experience in staff recruitment and supporting volunteer staff, plus delivering training.
• Strategic leadership experience with internal and external stakeholders.
• Strong written, verbal and interpersonal communication across diverse groups.
• Exposure to social sciences issues, including adult/child victims of crime and family violence.

Responsibilities

• Oversee Court Counselling and Support Services (CCSS) volunteer administrative support, planning and coordination.
• Recruit, select, train and support volunteers in collaboration with Team Managers.
• Develop and advance the volunteer program and service improvements.
• Coordinate with internal teams to align volunteer activities with service delivery.

Skills

Volunteer management

Recruitment

Training delivery

Stakeholder engagement

Communication skills

Social sciences knowledge

Job description

This is a permanent, full time vacancy. About the role Court Counselling and Support Services is accountable for supporting the Court and Tribunal Service outputs related to:

• Judiciary and Judicial Support
• Case processing
• Enforcement of criminal and civil court orders
• Administration of CCSS directorate counselling services

The Volunteer and Administrative Support Coordinator is responsible for Court Counselling and Support Services (CCSS) Volunteer administrative support services, planning, coordination and development of the program. This includes, in collaboration with Team Managers, recruitment, selection, training, and support to the volunteers and the improvement and development of the volunteer service.

Suitability Requirements

Through the recruitment process, we will be looking for candidates who can demonstrate skills, experience and attributes in relation to the following:

• Managing a volunteer service - Knowledge and skills in leading and managing a volunteer service, in conjunction with other service delivery teams or support services
• Recruitment and training - Experience in staff recruitment and supporting volunteer staff and presenting training material
• Strategic leadership - Demonstrated experience and ability to establish and maintain effective working relationships with internal and external stakeholders and provide strategic support to development initiatives and outcomes
• Communication - Highly developed written, verbal and interpersonal communication skills and the ability to communicate effectively with people of all ages and backgrounds
• Social Science Experience – Exposure to the field of Social Sciences and/or understanding of the issues for adult and child victims of crime, and family violence

Benefits and opportunities

• Flexible working arrangements
• Career pathway opportunities
• Learning and development opportunity programs
• Health and wellbeing programs including Fitness passport providing a wide range of gym, pool, and fitness Centre discounts available for employees and their families

Application Process

Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.

We require you to submit:

• A current Resume / Curriculum Vitae, that clearly outlines your experience and/or qualification in social science fields, transferable skills, and highlights your key achievements
• A statement no more than two (2) pages, addressing the following Suitability Requirements: Managing a volunteer service, Recruitment and training, Strategic leadership
• Contact details of two work related referees, one of whom should be your current/ most recent supervisor

All remaining Suitability Requirements will be assessed at a later stage in the process.

Subsequent Vacancies Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies for a period of twelve (12) months, in accordance with section 7d of the Commissioner’s Instructions No.48 – Recruitment, Selection and Appointment to Permanent Vacancies, and section 9d of the Commissioner Instructions 49 - Recruitment, Selection and Appointment to Fixed Term Vacancies . Permanent, fixed term, full time and part-time appointments may be offered in the Perth Metropolitan during this period.

For further job-related information If you would like further information regarding the vacancy please contact Paul Kerin, A/Executive Director on [e-mail] for a confidential discussion.

Equity and Diversity

The Department of Justice is committed to building a diverse, inclusive and accessible workplace that reflects the community we serve.

We strongly encourage applications from people of all backgrounds and experiences.

Aboriginal and Torres Strait Islander applicants can access support by following this link.

Reasonable adjustments are available throughout the recruitment process.

For a confidential discussion about support or adjustments, please contact the person listed above or email [e-mail].

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