VIP Travel Concierge & Logistics Expert

TAG; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Birthday off

Health plan with EAP

Breakfast provided

Career development opportunities

Employee discounts

Job summary

TAG24 Travel Specialist in Australia offers full-time hybrid work across Sydney, Brisbane or Melbourne. You will manage enquiries, bookings, ticketing and vendor negotiations to deliver personalised service for VIP clients.

With 7+ years in travel and GDS experience (Galileo or Amadeus), you will build strong relationships, adapt to changing priorities and contribute to profitability while upholding PCI standards.

Qualifications

• Bachelor-level degree or equivalent experience in travel or related fields.
• 7+ years in travel industry or 24-hour department service.
• 7 years GDS experience (Galileo or Amadeus).

Responsibilities

• Fully service enquiries, bookings and ticketing with high standards.
• Resolve errors and client complaints per policy and SLA.
• Process reissues and pricing records accurately.
• Maintain deadlines, policies and client satisfaction.
• Negotiate best rates with vendors for profitability.
• Ensure accurate PNRs in GDS and timely communications.

Skills

VIP clients

Customer service

Negotiation skills

Communication

Multitasking

Education

BS or BA degree or equivalent

Tools

GDS Galileo

Amadeus

Microsoft Office Suite

Job description

TAG24 Travel Specialist in Australia offers full-time hybrid work across Sydney, Brisbane or Melbourne. You will manage enquiries, bookings, ticketing and vendor negotiations to deliver personalised service for VIP clients.

With 7+ years in travel and GDS experience (Galileo or Amadeus), you will build strong relationships, adapt to changing priorities and contribute to profitability while upholding PCI standards.