Village Manager - Horsham

Eureka Group Holdings Ltd; Horsham; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Incentive up to 15%

Job summary

Eureka Villages in Horsham is seeking a Village Manager to lead the day-to-day operations of a welcoming village. This hands-on role focuses on building relationships with residents and ensuring the community is safe, well managed and home-like.

You will oversee tenancy processes, coordinate maintenance, support occupancy, manage contractors, and work with the Regional Manager to improve the resident experience. The position offers a clear path for development within Eureka.

Responsibilities

• Building positive relationships with residents and creating a welcoming, connected village community
• Coordinating day-to-day village operations, administration and resident enquiries
• Managing tenancies, including applications, agreements, renewals, entry and exit processes and associated documentation
• Support occupancy and helping prospective residents through the enquiry and application process
• Coordinating contractors, maintenance and presentation of the village
• Maintaining accurate records and ensuring village operations meet relevant safety, compliance and organisational requirements
• Working closely with your Regional Manager and broader Eureka team to address issues and continuously improve the resident experience

Job description

• $80,000 to $85,000 per Annum + super +VMI up 15% incentive | Full-time
• Lead the day-to-day operations of a welcoming Horsham village community
• Join a growing organisation where internal development and career progression are genuinely supported

Are you a people-focused leader who enjoys building relationships, solving problems and creating a community where residents feel genuinely at home?

An exciting opportunity has become available for a Village Manager to join Eureka Villages in Horsham, following the internal promotion of our current team member reflecting our commitment to developing our people and creating opportunities to grow within Eureka.

This is a hands-on role for someone who enjoys variety. You’ll oversee the day-to-day operation of the village, build strong relationships with residents and ensure the community remains safe, welcoming and well managed.

Why Eureka?

Eureka Villages is one of Australia’s leading providers of affordable community living. We create welcoming communities where residents can feel at home, connected and supported.

Our values guide how we work every day. We Put People First, Embrace the Challenge, Commit and Follow-Up, Act with Purpose and Build Belonging.

What’s the role?

As Village Manager, you’ll take ownership of the day-to-day operation of the village and be a visible, approachable presence for our residents.

Your responsibilities will include:

• Building positive relationships with residents and creating a welcoming, connected village community
• Coordinating day-to-day village operations, administration and resident enquiries
• Managing tenancies, including applications, agreements, renewals, entry and exit processes and associated documentation
• Supporting occupancy and helping prospective residents through the enquiry and application process
• Coordinating contractors, maintenance and presentation of the village
• Maintaining accurate records and ensuring village operations meet relevant safety, compliance and organisational requirements
• Working closely with your Regional Manager and broader Eureka team to address issues and continuously improve the resident experience

What’s in it for you?

• $80,000 to $85,000 per Annum + super + up to 15% Village Manager Incentive
• A hands-on leadership role where you can make a visible difference within the community
• Support from an experienced Regional Manager and broader national team
• Opportunities for learning, development and future career progression as Eureka continues to grow
• The opportunity to join an organisation focused on creating communities where people genuinely belong

What’s it like working for Eureka?

No two days as a Village Manager are quite the same. You might start your morning catching up with residents, spend part of the day coordinating maintenance or working through tenancy administration, and finish by helping a prospective resident understand whether the village could be the right home for them.

You’ll have autonomy over the day-to-day operation of the village while still having the support of your Regional Manager and colleagues across Eureka.

Most importantly, you’ll become an important part of the community and help create an environment where residents feel respected, connected and at home.

Is this role right for you?

We’d love to hear from you if you:

• Have experience in village, property, accommodation, community, hospitality or a similarly hands-on operational environment
• Are confident managing administration, competing priorities and day-to-day operational issues
• Have strong communication skills and enjoy building relationships with people from a variety of backgrounds
• Are comfortable working autonomously while knowing when to seek support
• Bring a practical, solutions-focused approach and are willing to get involved wherever needed
• Have good computer skills and confidence learning systems and maintaining accurate records
• Understand the importance of safety, compliance, confidentiality and treating residents with respect

Previous experience in retirement living or village management would be valuable, but we’re equally interested in people with strong transferable experience and the right approach to resident service and community leadership.

Eureka is committed to creating an inclusive workplace where everyone feels respected, supported and able to contribute. Successful applicants will be required to complete relevant pre-employment checks and provide evidence of their right to work in Australia.