Victims Assistance Program Team Leader

Elmo Cloud Hr & Payroll; Warrnambool; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Generous entitlements

Flexible working arrangements

Professional development opportunities

5 weeks annual leave

Paid parental leave

Salary packaging

Health and wellbeing initiatives

EAP

Social initiatives

Positive workplace culture

Job summary

The Sexual Assault & Family Violence Centre is seeking a Victims Assistance Program Team Leader in Warrnambool. The role leads a client-centred program delivering high-quality case management, trauma-informed support, and advocacy across families affected by violence.

Ideal candidates will have a social work degree and at least four years post-qualification experience, with strong collaboration and leadership skills to mentor staff and coordinate services in a regional setting.

Qualifications

• Degree qualification in social work, or similar discipline.
• Minimum four (4) years relevant experience post qualification.

Responsibilities

• Lead Victims Assistance Program with an emphasis on trauma-informed practice.
• Oversee case management, risk assessment, safety planning and advocacy through the criminal justice system.
• Provide supervision, debriefing and self-care practices for staff and students.
• Recruitment and workforce development; performance management and professional development.
• Engage with internal and external stakeholders to support clients’ needs.

Education

Degree qualification in social work or similar discipline

Job description

Victims Assistance Program Team Leader

Showing 83 Victims Assistance Program Team Leader jobs in Warrnambool

About the Sexual Assault & Family Violence Centre

We are a client-centred organisation, supporting the community throughout Barwon, Wimmera, and the South West regions, offering a range of specialist support services to people impacted by sexual and family violence, encompassing 24 hour crisis care, specialist response services, early intervention programs, Victims Assistance Program, Community Legal Services, trauma recovery programs, professional training and primary prevention initiatives.

About The Role

The Victims Assistance Program (VAP) is a critical part of the state-wide response to all victims of reported and unreported crimes against the person in Victoria, including related victims of homicide, culpable driving causing death, aggravated burglary, sexual violence and assaults. VAP are the funded service that respond to Family Violence report where a male is identified as the Affected Family member and are funded to case manage male victim survivors that includes risk assessment, safety planning and accessing Family Violence funding.

The VAP service model provides for a range of supports including one-off service responses through to ongoing case management. The service works to reduce the impacts of crime and support victim led recovery through the provision of high quality, prompt, case management services to victims of violent crime. Client support and assistance may include the provision of emotional support, brief intervention counselling and psychological first aid, information and advocacy, practical support, referral to specialist services and support with Police, court and legal processes.

VAP provides assistance to victims across all genders and cultural backgrounds within Victoria and is victim-led and trauma informed, holistic, equitable, coordinated, timely, specialised, accountable, and culturally safe and inclusive.

Why work for The Sexual Assault & Family Violence Centre?

The Sexual Assault & Family Violence Centre takes pride in being an employer of choice; we are passionate about the wellbeing of our team members and we celebrate diversity and inclusion in all we do. We have a high level of employee engagement and satisfaction and provide a number of complementary benefits to our staff, some of our benefits include:

• Generous above award Enterprise Agreement entitlements
• Flexible working arrangements
• Professional development opportunities
• 5 weeks annual leave and access to purchased leave for full and part time employees
• Paid parental leave
• Salary packaging
• Health and Wellbeing initiatives
• Flu vaccinations
• Employee Assistance Program (EAP)
• Social initiatives
• Positive workplace culture

The SAFV Centre acknowledges and respects the First Nations ownership of the land where we work.

Skills And Experiences

About You

With degree qualifications in social work or similar discipline, you will be a values driven person, motivated to make a difference and hold the client at the centre of everything you do. You thrive working autonomously and also collaboratively within a dynamic, team environment.

If you share our vision for a community free from family violence and sexual assault and are motivated to make a difference, we would like to hear from you. We pride ourselves on being a great place to work. You care for our clients and we care for you, including by investing in your development and wellbeing. You will have access to leading specialists and training and development that supports you in your role and in your longer term career journey. We offer a variety of career pathway options, leading salary packaging benefits and flexible working arrangements that help you manage your work and your life.

The successful candidate will be required to maintain a current Working with Children's Check and National Police Check at their own expense.

Key Selection Criteria

Essential Qualifications and Experience

Your application must address the following:

• Degree qualification in social work, or similar discipline.
• Minimum four (4) years relevant experience post qualification

Essential Skills and Knowledge

• Knowledge and understanding of the Criminal Justice System, court processes, police processes and working with complex issue within complex systems.
• Demonstrated experience and skills to provide individual, peer and group supervision, debriefing and self-care practices.
• Demonstrated understanding of Family violence, MARAM framework and guidance documents, relevant legislation including Family Violence Information sharing scheme (FVISS)
• A comprehensive understanding of case management practice informed by the impact of trauma.
• Experience in providing ongoing advocacy, support, information and referral through the criminal justice system, ensuring clients are fully aware of the processes.
• Demonstrated experience providing advice and direction for staff and students on complex matters including, crisis intervention, comprehensive risk assessments and safety planning, timely and considered decision making, and planning to respond to clients’ needs in a trauma informed manner.
• Ability to model positive, flexible and dynamic skills to support and develop a team of workers to inspire vision, direction, and professional conduct.
• Demonstrated staff management experience, including recruitment and workforce retention, performance management and professional development strategies.
• Excellent communication and interpersonal skills to build rapport, and foster harmonious and collaborative relationships internally and with external stakeholders.
• Demonstrated resilience and aptitude in working with complex and important matters, sound judgement and ability to prioritise competing demands.
• A flexible working approach within a changing environment, embracing growth and creating a positive vision, culture and direction for the team.

Referees

Applicants must provide the name and current contact details of 2-3 professional referees including the most recent or current supervisor.

Period of Appointment

This position is fixed term depending on funding.

Hours of work

• The position is 0.6 FTE part time (preference Wednesday - Friday)
• Location of the position is at the Warrnambool office or outreach.
• Hours will usually be worked during business hours of 9.00am to 5.06 pm between Monday to Friday.
• The days are based on the needs of the service.
• Flexibility in working hours will be required from time to time as the need arises.

Salary and Conditions

Annual salary range is SCHADS Level 6 pay point 1-3 plus superannuation (pro rata for part time). Salary will be commensurate with experience and skills.

Industrial Instrument: The Sexual Assault & Family Violence Centre Enterprise Agreement 2023.

Salary Packaging: Provided via Maxxia. PBI status with other expenses available to package above this cap. The Sexual Assault & Family Violence Centre is a Public Benevolent Institution.

Superannuation: The employer will also make superannuation payments on your behalf in accordance with theSuperannuation Guarantee (Administration) Act 1992.

Probationary Period – 6 months with a review conducted during this time.