Victim Support Worker

Department of Justice and Community Safety VIC; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

The Department of Justice and Community Safety VIC in Melbourne is seeking a Victim Support Worker. You will support people affected by crime and family violence, provide clear information, and assess safety risks.

Requirements include a Bachelor of Social Work (or equivalent) and MARAM training, plus at least two years of relevant experience. Pre-employment checks apply. Email contact provided for inquiries.

Qualifications

• Bachelor of Social Work or equivalent qualification required.
• MARAM Framework training including risk assessment and identifying the predominant aggressor.

Responsibilities

• Provide clear, timely, and sensitive information to victims of crime and family violence.
• Conduct family violence risk assessments and develop safety plans.
• Connect clients with appropriate services and follow up to support safety and wellbeing.
• Maintain accurate records and liaise with police and support services.

Skills

Clear communication

Problem solving

Ability to build trust

Education

Bachelor of Social Work or equivalent

MARAM Framework training

Job description

Department of Justice and Community Safety VIC – Melbourne VIC

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

• Help people affected by crime find the support they need.
• Make a real difference during some of life's hardest moments.
• Build your skills in family violence risk assessment and safety planning.
• Join a team that helps people feel safe and supported.
• Ongoing, full-time role earning$81,496 - $98,955 per year, plus super.

What you will do

As a Victim Support Worker, you will support people affected by crime and family violence. You will provide clear advice, assess safety risks and connect people with services that can help.

You will:

• answer calls, text messages and referrals from people affected by crime
• provide clear, timely and sensitive information about support services and victim entitlements
• complete family violence risk assessments and develop safety plans for male victims referred by Victoria Police
• connect people with the right services and follow up to support their safety and wellbeing
• keep accurate records and work with police and support services to improve outcomes for victims

About you

You must hold a Bachelor of Social Work or equivalent qualification. Your qualification must meet Victoria's mandatory requirements for specialist family violence workers. You must also have completed MARAM Framework training, including risk assessment and identifying the predominant aggressor.

You should also have:

• at least two years of paid experience in family violence services or working with victims of crime
• strong knowledge of family violence, sexual assault and the support services available in Victoria
• experience with risk assessments, safety planning and trauma-informed support, including working with people in crisis
• clear communication and problem-solving skills, with the ability to build trust and manage difficult conversations

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Jess Sutherland at ***************@justice.vic.gov.au.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolera nce for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.