Veterinary Receptionist (Part-Time)

Vet Record Careers; Western Australia; On-site; AUD 30,000 - 60,000; Part time

Job summary

A veterinary practice in Perth is seeking a part-time Veterinary Receptionist to provide professional and warm service to clients and their pets. The role involves managing appointments, handling payments, and ensuring smooth operations. Ideal candidates are friendly, organized, and empathetic, with good communication skills. Previous experience is a plus but not required. This position offers several employee benefits, including generous annual leave and a pension scheme.

Benefits

6.6 weeks annual leave FTE

Enhanced family-friendly policies

Cycle to work scheme

Learning and development opportunities

Discounted staff pet care

Qualifications

• Friendly and approachable demeanor.
• Ability to multitask in a busy environment.
• Previous experience in a veterinary or medical receptionist role is desirable.

Responsibilities

• Greet clients and their pets with warmth.
• Manage appointments, phone calls, and emails efficiently.
• Handle payments and invoices accurately.
• Liaise with the clinical team for smooth operations.
• Maintain confidentiality and patient records.

Skills

Excellent communication skills

Ability to adapt

Organizational skills

Empathy

Computer literate

Job description

Overview

We are hiring! Here at Fair City Vets, we are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team. This is a part-time role working 20 hours per week across Wednesday, Thursday, Friday, mainly based at Perth but you may be required to cover in Crieff Vets as and when required. There will also be 1 in 4 Saturdays from 8:30am-12:30pm.

About The Role

As the first point of contact for our clients, you\'ll play a key role in delivering a warm, professional, and efficient service - both in person and over the phone. Your responsibilities will include:

• Greeting clients and their pets with warmth and empathy
• Managing appointments, phone calls, and emails efficiently
• Taking payments and handling invoices accurately
• Liaising with the clinical team to ensure smooth day-to-day operations
• Maintaining confidentiality and patient records with precision
• Supporting a calm and reassuring environment, especially during sensitive situations

Our ideal candidate

• Friendly and approachable, with excellent communication skills
• Flexibility and ability to adapt to ever changing situations
• Highly organised and able to multitask in a busy environment
• Empathetic and calm under pressure, especially when supporting clients through difficult times
• Computer-literate, with confidence in using practice management systems (training provided)
• Previous experience in a veterinary or medical receptionist role is desirable, but not essential - we value the right attitude and a willingness to learn!

About Fair City Vets

Fair City Vets is a veterinary practice located in the heart of Perth. Known for our compassionate care, clinical excellence, and community focus, we\'re looking to welcome a friendly, organised, and proactive Veterinary Receptionist to join our dedicated team.

Benefits

• 6.6 weeks annual leave FTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
• Pension scheme
• Discounted staff pet care