Venue Manager - The Beach House Restaurant & Cafe

Ingenia Communities Group; One Mile; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Staff discounts on Ingenia Holiday Par

Employee referral & recognition

Flexible work schedules

Retailer discounts

Job summary

Ingenia Communities Group is seeking a skilled Venue Manager to lead The Beach House Restaurant & Cafe at Middle Rock Holidays. You will own venue performance, drive guest experiences, manage the team, and ensure quality across food, beverage, service and presentation.

You’ll oversee rostering, stock and suppliers, cash handling and POS, while maintaining food safety and regulatory compliance. A beachside dining experience awaits in a supportive, flexible environment.

Qualifications

• Proven hospitality leadership experience in venue management.
• Ability to plan rosters and coach teams for peak periods.
• Knowledge of licensing, food safety and cash handling compliance.

Responsibilities

• Lead the venue team to deliver warm, consistent service and guest experiences.
• Oversee opening/closing, shift leadership, rostering, coaching and training to SOPs.
• Manage stock, ordering, suppliers and cost controls to support revenue targets and minimise waste.
• Maintain high standards of cleanliness, food safety and WHS, with safe handling of chemicals.
• Ensure licensing, RSA/RCG compliance, cash handling, POS controls and incident reporting.

Skills

Hospitality leadership

Roster planning

Coaching

Customer service

Education

RSA certification

Food safety certification

Tools

POS systems

Job description

Be Part of Something Bigger at Ingenia!

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

Your Next Opportunity

We’re looking for an experienced Full Time Venue Manager to lead The Beach House Restaurant & Cafe at our Middle Rock Holidays site. Reporting to the Area Manager, you’ll have full ownership of venue performance - leading and developing your team, driving outstanding guest experiences, and delivering consistent quality across food, beverage, service and presentation.

You’ll oversee rostering, stock and suppliers, cash handling and POS, while ensuring compliance with food safety, licensing and regulatory requirements.

The Beach House Restaurant & Bar offers a relaxed beachfront dining experience, serving great food, refreshing drinks, and friendly hospitality in a stunning coastal setting.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

• Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
• Employee referral, employee of the month, and employee of the year rewards
• Flexible work schedules to suit your lifestyle
• Retailer discounts

In this Role, You’ll

• Lead the venue team to deliver warm, consistent service and memorable guest experiences—especially during peak periods.
• Own daily operations including opening/closing, shift leadership, rostering, coaching, performance feedback and training to SOPs.
• Manage stock, ordering, suppliers and cost controls to support revenue targets and minimise waste.
• Maintain high standards of cleanliness, food safety and WHS; ensure safe handling of cleaning chemicals in line with SDS and venue procedures.
• Ensure compliance with licensing and legislative requirements (RSA/RCG where required), cash handling and POS controls, and incident reporting.

You’re Likely a Match If You

• Bring proven hospitality leadership experience and a passion for creating welcoming, high-performing venues.
• Are confident with rostering, labour planning and coaching—setting clear expectations and lifting capability through feedback and training.
• Understand venue compliance (food safety, licensing and cash handling), and hold relevant certifications (RSA, RCG if required, food safety) or are willing to obtain them.
• Have strong commercial awareness—comfortable managing stock, ordering, wastage and basic reporting to support venue performance.
• Lead calmly under pressure, roll up your sleeves when needed, and model high standards across service, safety and presentation.
• You bring energy, initiative and accountability. You love working with people, solving problems, and creating moments that matter—for guests and your team.

Our Recruitment Process

We Keep Things Simple And Supportive

• Quick phone chat and interview with your future manager
• Background checks
• Offer and onboarding; welcome aboard!

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Due to the volume of applications, only successful candidates will be contacted.

Let’s Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

Check out what life at Ingenia looks like on our LinkedIn page.

Culture and Benefits

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and

All employees of Ingenia Communities must undergo a National Police Check.