Venue Manager — Lead Team, Elevate Guest Experience

DNS Specialist Services; Sunshine Coast Regional; On-site; AUD 110,000 - 140,000; Full time

Job summary

DNS Specialist Services on the Sunshine Coast is seeking a Venue Manager to lead operations at Pacific Paradise QLD. You’ll drive guest experience, motivate a team, and ensure smooth service across all departments.

This role demands proven hospitality leadership, budgeting, compliance with health and licensing rules, and a hands-on approach to delivering exceptional customer service and revenue growth.

Qualifications

• RMLV, Approved Manager’s License, Gaming Nomination & License are required.
• RSA and RSG certifications are mandatory for Queensland venues.
• Food Safety Supervisor certification is needed to comply with health regulations.

Responsibilities

• Oversee daily operations across all departments, ensuring a seamless guest experience.
• Lead, motivate, and develop a high-performing team.
• Drive revenue growth through innovative strategies and events while delivering exceptional service.
• Manage budgets and financial reporting with strong cost controls.
• Ensure compliance with regulatory and health and safety requirements.
• Foster relationships with the local community and enhance the venue’s reputation.

Skills

Leadership

Budgeting

Forecasting

Communication

Interpersonal

Problem solving

Customer service

Team management

Health & safety

Education

RMLV

Approved Manager’s License

Gaming Nomination & License

QLD RSA

QLD RSG

Food Safety Supervisor

Tools

POS systems

Hospitality management software

Job description

DNS Specialist Services on the Sunshine Coast is seeking a Venue Manager to lead operations at Pacific Paradise QLD. You’ll drive guest experience, motivate a team, and ensure smooth service across all departments.

This role demands proven hospitality leadership, budgeting, compliance with health and licensing rules, and a hands-on approach to delivering exceptional customer service and revenue growth.