Venue Manager - Fairfield Boathouse

New Zealand Venue Co.; Melbourne; On-site; AUD 120,000 - 154,000; Full time

Benefits offered by this job

Staff discounts across 250+ venues in

Renovation & transformation journey

Career growth opportunities

Job summary

Fairfield Boathouse in Fairfield, Victoria, is seeking an experienced Venue Manager to lead a large, multi‑faceted hospitality operation serving locals, tourists and events, including boat hire and large‑scale functions. You will drive profitability, manage labour and costs across seasonal peaks, shape a high‑performing team culture, and navigate the upcoming renovations with calm, strategic leadership.

This is a rare opportunity to steer a destination venue through redevelopment, optimise guest

Qualifications

• Proven experience managing large hospitality venues or destination operations.
• Strong understanding of P&L management, labour control, and profitability.
• Experience leading high-volume service environments and events operations.
• Exceptional people leadership and team development skills.

Responsibilities

• Lead and develop a large front and back-of-house team.
• Drive venue profitability and operational performance.
• Manage labour, wages, and cost controls across fluctuating trade periods.
• Oversee high-volume service operations and large-scale events.
• Deliver exceptional customer experiences across diverse demographics.
• Build strong relationships with locals, tourists, families and community stakeholders.

Skills

P&L management

Labour control

People leadership

Events operations

Customer service leadership

Job description

## Venue Manager - Fairfield BoathouseApply: Fairfield, Victoria: Full time: Posted Today: JR102922Fairfield Boathouse is one of Melbourne’s most iconic hospitality destinations, a unique waterfront venue combining hospitality, tourism, events, and recreational experiences all in one. With exciting renovations on the horizon, we’re entering a major new chapter and are searching for an experienced Venue Manager to lead the business through its next phase of growth.This is a rare opportunity to take the reins of a large-scale, multifaceted operation with strong local roots, high tourist traffic, a thriving events business, and seasonal trade dynamics that require a highly capable and commercially minded operator.**About the Role**As Venue Manager, you will oversee all aspects of the venue’s operation, leading a large and diverse team across food & beverage, events, and boat hire while ensuring exceptional guest experiences and strong commercial outcomes.This is not a standard hospitality management role. Fairfield Boathouse requires a resilient and adaptable leader who can confidently navigate peak trading periods, seasonal fluctuations, and the complexity that comes with running a destination venue catering to a broad range of clientele.You will play a key role in driving profitability, labour management, operational standards, team culture, and customer engagement while helping shape the venue during an exciting redevelopment period.**What You’ll Be Responsible For*** Leading and developing a large front and back-of-house team* Driving venue profitability and operational performance* Managing labour, wages, and cost controls across fluctuating trade periods* Overseeing high-volume service operations and large-scale events* Delivering exceptional customer experiences across diverse demographics* Building strong relationships with locals, tourists, families, and community stakeholders* Maintaining high standards across service, presentation, and compliance* Leading the venue through upcoming renovations and operational change* Creating a positive, high-performing team culture **About You**You are an experienced hospitality leader who thrives in large, fast-paced, and operationally complex environments. You bring strong commercial acumen, calm leadership under pressure, and the ability to balance strategic oversight with hands-on operational involvement.You’ll ideally have:* Proven experience managing large hospitality venues or destination operations* Strong understanding of P&L management, labour control, and profitability* Experience leading high-volume service environments and events operations* Exceptional people leadership and team development skills* The ability to manage seasonal trade fluctuations and operational complexity* A warm, engaging leadership style with strong customer and community focus* A proactive and solutions-focused mindset* Experience in tourism, waterfront, or multifaceted hospitality operations highly regarded **Why Join Australian Venue Co.?*** **Total package up to $154K (Base salary + super + KPI bonus)*** Staff discounts across 250+ venues throughout Australia & New Zealand* Real career growth opportunities within one of the fastest-growing hospitality groups in ANZ* Strong centralised support across operations, marketing, people & culture, finance, recruitment, and training* Be part of an exciting renovation and transformation journey* Work with a business that invests heavily in people development and internal progression If you’re a commercially savvy hospitality leader ready for your next challenge, we’d love to hear from you.