Venue Manager

Cassia; Fremantle; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary package

Progression opportunities

Energetic team environment

Job summary

Cassia Freo, Fremantle’s vibrant Modern Australian restaurant, is seeking a passionate Venue Manager to lead front‑of‑house operations. This hands‑on role combines venue support and daily operational oversight, working closely with the Director of Food and Beverages to elevate guest experiences.

With a focus on people leadership, team training, and delivering the Cassia experience, you’ll manage busy lunch and dinner services, ensure high standards of service and compliance, and collaborate on

Qualifications

• Two years’ experience in a supervisory or management role within a busy bar or restaurant environment.
• Strong bar and beverage knowledge with leadership capabilities.
• Excellent communication and organisational skills.

Responsibilities

• Manage daily venue operations and administrative tasks.
• Deliver exceptional guest experiences across lunch and dinner services.
• Staff rostering, training, and ongoing performance management.
• Work with Bar Manager to deliver the Cassia experience.
• Maintain high standards of service, cleanliness and regulatory compliance.
• Manage venue opening and closing procedures with attention to detail.
• Handle customer feedback professionally on the floor.

Skills

Venue management

People leadership

Staff rostering

Guest experience

Communication

Tools

RSA

Adult Food Safety

Job description

Cassia Freo is a vibrant, fast growing Modern Australian restaurant in the heart of Fremantle. Known for great food, quality drinks, and memorable guest experiences, we’re looking for a passionate Venue Manager to help lead and grow our front of house operations.

About the Role

This is a hands on leadership role combining venue support and daily operational oversight. Working closely with the Director of Food and Beverages, you’ll help oversee daily operations while managing a multitude of tasks, including team training and elevating the overall guest experience.

It’s ideal for someone ready to step up and who enjoys both people leadership and the fast-paced logistics of floor service.

Key Responsibilities

Manage the daily venue operations and administrative tasks.

Deliver exceptional guest experiences across both busy lunch and dinner services.

Staff rostering, training, and ongoing performance management.

Work hand in hand with the Bar Manager to consistently deliver the unique Cassia experience.

Maintain high standards of service, cleanliness, and regulatory compliance.

Manage venue opening and closing procedures with a strong attention to detail.

Handle customer feedback professionally and confidently on the floor.

About You

Minimum 2 years’ experience in a supervisory or management role within a busy bar or restaurant environment.

Strong bar and beverage knowledge coupled with proven leadership capabilities.

A positive, energetic, and team first attitude.

Excellent communication and organizational skills.

A genuine passion for hospitality, service excellence, and the guest experience.

Flexibility to work a standard hospitality roster, including evenings and weekend shifts.

Requirements

Current WA Responsible Service of Alcohol (RSA) capability.

Approved Manager Certificate (or currently tracking to obtain one).

Food Safety Supervisor Certificate.

What We Offer

A competitive salary package tailored to your experience.

A supportive, energetic team environment and a positive workplace culture.

Genuine opportunities to progress into senior venue leadership roles.

The chance to be a key part of one of Fremantle’s most exciting hospitality venues.