Venue Manager

Belgravia Leisure; Chinchilla; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Free facility access

Great benefits

Career progression

Job summary

Belgravia Leisure is seeking a Venue Manager for the Chinchilla Aquatic and Fitness Centre. You will lead and develop a skilled team, drive safe, compliant operations and deliver exceptional customer service in a vibrant community facility.

You will partner with the Council and leadership team to implement strategy, manage budgets, programs and risks while fostering an innovative, people-focused culture that supports the local community in health and wellbeing.

Qualifications

• Minimum 2 years' experience managing a similar leisure or aquatic facility.
• Excellent communication skills and ability to influence and negotiate.
• Strong knowledge of health and safety legislation and compliance.
• Experience planning operational, financial and people plans for outcomes.
• Current CPR Certificate
• Current First Aid Certificate (Level 2)
• National Police Check
• Working with Children Check
• Legal working rights in Australia

Responsibilities

• Coach and develop leaders to deliver on KPIs through performance plans.
• Lead a high-performance, community-minded culture with hands-on leadership.
• Maintain a high value relationship with local Council.
• Implement a customer service proposition addressing client needs.
• Recruit energetic, diverse staff to support the Centre's vision.
• Train staff to ensure capability and objectives.
• Develop staff career progression paths for succession.
• Maintain facilities to approved standards per contract requirements.

Skills

People leadership

Communication

Health & safety knowledge

Financial & risk management

Sales

Planning & execution

Negotiation

Education

CPR Certificate

First Aid Certificate (Level 2)

National Police Check

Working with Children Check

Legal working rights in Australia

Tertiary qualifications (desirable)

Job description

QLD, Chinchilla Aquatic and Fitness Centre - Chinchilla 4413

• Great career pathway with an entrepreneurial organisation
• Opportunity to make a real difference in a supportive team
• Do you possess the skills and ability to lead, develop and build on an enthusiastic team?
• Free facility access and great benefits

We are looking for a manager to deliver and drive exceptional customer service and a culture of innovation!

The Venue

Belgravia Leisure is the proud council partner of Western Downs Council. We are the management team for this wonderful venue. Our multi-activity facility serves the Chinchilla community and surrounds, offering programs and facilities to cater to the inclusion of people of all ages and abilities.

With both a 25m indoor pool and a 50m outdoor pool, members of the Chinchilla community can enjoy swimming all year round. Plus, build strength and endurance in our health club open 24/7. Chinchilla Aquatic and Fitness Centre provides opportunities for the whole family to get active.

Come in and visit us today! We look forward to providing you with the best health and fitness experiences possible.

The Role

The Venue Manager will be a strong people leader who will be responsible for recruiting, developing and leading a skilful and passionate team. You will develop and execute plans through engagement with the leadership team, key stakeholders and Council. With strong business acumen and experience in sales, financial and risk management, you will continue to drive the overall success of the centre.

As the Venue Manager you will be accountable for the facility’s operations, financial performance and program deliverables. You will deliver and drive exceptional customer service and a culture of innovation.

Key Accountabilities

• Coach and develop leaders to deliver on KPIs through engagement, performance planning and individual development plans.
• Lead and drive a high performance community minded culture through highly visible and hands-on leadership and team engagement.
• Maintain a high value relationship with local Council
• Implement a high value customer service proposition that addresses the needs of the clients
• Recruitment of energetic, diverse and passionate employees as required to compliment the team and the vision for the Centre.
• Train staff as required to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives.
• Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required.
• Maintain facilities to approved standards in line with contract requirements.

About You

You have experience in planning and execution of operational, financial and people plans to achieve successful outcomes. Possessing strong communication skills, you are able to build rapport and positive relationships with people. With a flair and ability to positive influence and negotiate win-win outcomes, you lead by example.

You are tech savvy and have a sound knowledge of health and safety legislation. You possess values such as integrity, excellence, courage, openness, respect, leadership and accountability. It's desirable you have a minimum 2 years' experience in aquatic operations and a good understanding of local government and its processes.

Essential Skills And Qualifications

• A minimum 2 years' experience in managing a similar facility (preferred leisure or aquatic facility)
• Highly developed communication skills with a flair for positive influencing and negotiating win-win outcomes
• Sound knowledge of health and safety legislation
• Experience in planning and execution of operational, financial and people plans to successful outcomes
• Current CPR Certificate
• Current First Aid Certificate (Level 2)
• National Police Check
• Working with Children Check
• Legal working rights in Australia

Desirable

• Tertiary qualifications in a related field

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

• A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement