Vehicle Delivery Assistant

SCL Automotive Group; City of Parramatta; On-site; AUD 50,000 - 70,000; Full time

Job summary

Zeekr Australia is seeking a Delivery Assistant to provide a premium handover experience for customers at our Parramatta dealership. You will ensure each vehicle delivery is smooth, informative and aligned with the Zeekr brand standards, coordinating with sales, service and administration as needed.

Strong customer service, attention to detail and the ability to explain technology clearly are essential. A full valid driver's license and reliable availability Wednesday to Sunday are required.

Qualifications

• Customer service experience in automotive, retail, or similar roles.
• Strong communication and documentation skills.
• Ability to explain vehicle features clearly.
• Well-organised with good time management.

Responsibilities

• Coordinate and conduct vehicle handovers with customers ensuring a seamless and positive delivery experience
• Provide detailed walkthroughs of vehicle features, technology and functionality
• Ensure all delivery documentation is accurately completed, signed and processed
• Verify customer details and compliance requirements prior to handover
• Prepare vehicles for delivery, ensuring they meet presentation and quality standards
• Liaise with sales, service and administration teams to ensure readiness of vehicles and paperwork
• Address customer questions and provide post-delivery support where required
• Maintain accurate records of deliveries and completed documentation

Skills

Customer service

Communication skills

Attention to detail

Explain technical features

Time management

Full valid driver's license

Automotive experience

Job description

Zeekr is redefining luxury electric mobility - combining cutting-edge technology, striking design and uncompromising performance. As part of the Geely group, Zeekr represents the next generation of premium electric vehicles designed for drivers who expect more.

Join us as we expand our footprint in Australia and deliver an elevated customer experience that matches the sophistication of our vehicles.

Drive the future with Zeekr - a bold new name in electric vehicles.

If you're an experienced Delivery assistant or just seeking your next career move, there has never been a better time to transition into the rapidly growing electric vehicle (EV) sector.

About the Role

We are seeking a motivated and customer-focused Delivery Assistant to join our Zeekr dealership team. This role is responsible for delivering a premium handover experience to customers, ensuring each vehicle delivery is smooth, informative and aligned with the brand’s high standards.

Key Responsibilities

Working days are Wednesday - Sunday

Coordinate and conduct vehicle handovers with customers ensuring a seamless and positive delivery experience

Provide detailed walkthroughs of vehicle features, technology and functionality

Ensure all delivery documentation is accurately completed, signed and processed

Verify customer details and compliance requirements prior to handover

Prepare vehicles for delivery, ensuring they meet presentation and quality standards

Liaise with sales, service and administration teams to ensure readiness of vehicles and paperwork

Address customer questions and provide post-delivery support where required

Maintain accurate records of deliveries and completed documentation

Skills & Experience

Strong customer service and communication skills

High attention to detail, particularly with documentation and compliance

Ability to explain technical features in a clear and engaging way

Well-organised with strong time management skills

Previous experience in automotive, retail,or customer-facing roles is preferred

Full valid drivers license

Why Zeekr?

Full training provided

Friendly, inclusive team culture

Opportunities for growth in a future-focused company

Women are strongly encouraged to apply - we value diverse voices