UX Researcher IV

Insight Global; Redmond; On-site; AUD 158,000 - 245,000; Full time

Job summary

Insight Global is seeking a research-focused UX professional to design and execute studies for audio-centric AR and smart glasses experiences. You will work with engineering and stakeholders to translate research questions into robust study designs and drive perceptual evaluations across product features.

The role emphasizes quantitative lab-based and remote methods, data analysis, and delivering actionable UX insights to inform development priorities within a cross-functional team.

Qualifications

• MS or higher in a relevant field and minimum 2 years of applied research in industry.
• Experience with lab-based and remote quantitative research methods.
• Proficiency in inferential statistics and experimental design.
• Experience with qualitative research methods (interviews, usability studies).

Responsibilities

• Design and conduct research to guide development of AR/audio UX features.
• Collaborate with engineers to shape iterative perceptual evaluations.
• Coordinate regular feature evaluation sessions to inform priorities.
• Evaluate hearing-related features and understand user perception and benefit.

Skills

Quantitative UX research

Statistical analysis

Qualitative methods

Cross-functional collaboration

Strong communication

Education

MS in Human Factors or related UX field

Tools

Python

R

MATLAB

Job description

Job Description

RESPONSIBILITIES

• Design & conduct research to guide the development of novel audio-centric augmented reality (AR) and smart glasses user experiences, with a focus on hearing-related features, leveraging primarily quantitative UX research approaches and tools such as lab-based experimentation, psychophysical/psychoacoustic methods, statistical analysis, and surveys, supplemented by qualitative methods as needed
• Work closely with closely with engineering and stakeholders to shape and develop iterative perceptual evaluations, translating technical research questions into rigorous user-centered study designs
• Support research execution as part of an on-team evaluation program, coordinating regular feature evaluation sessions to gather feedback and inform development priorities.
• Evaluate and iterate on hearing features by understanding how users perceive, interact with, and benefit from augmented audio experiences
• Translate the research insights into actionable, measurable UX recommendations and drive implementation with cross functional partners
• Independently complete research, including data collection, data analysis, reporting, collaborating with teams to act upon research results, and knowledge consolidation.

MINIMUM QUALIFICATIONS

• MS in Human Factors, Cognitive Psychology, Neuropsychology, Perceptual Psychology, Speech and Hearing Sciences, or a UX related field
• 2+ years experience conducting applied research on consumer products with an emphasis on both lab-based and remote quantitative methods in industry
• Proficiency in inferential statistics and experimental design
• Experience developing and implementing custom research metrics or scoring frameworks to evaluate perceptual or user experience quality
• Experience with qualitative research methods (e.g., interviews, usability studies)
• 1+ years of working in cross-functional teams

PREFERRED QUALIFICATIONS

• PhD in Human Factors, Cognitive Psychology, Neuropsychology, Perceptual Psychology, Speech and Hearing Sciences, or a UX related field
• Experience synthesizing qualitative insights to inform product direction
• 2+ years of experience conducting attitudinal or behavioral research with audio and audio-related devices (e.g., HMDs, smart glasses, headphones, smart speakers, and more)
• Experience using psychophysical/psychoacoustic methods
• Experience creating novel evaluation metrics and implementing them programmatically (e.g., Python, R, MATLAB) to support iterative research workflows
• Advanced proficiency in statistical analysis and data visualization (e.g., R, Python)
• Strong oral and written communication skills with experience in tailoring messages to various stakeholders
• This position is based in Redmond, WA (RED).

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].