Underwriter - Commercial

Howden Group; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Job summary

DUAL Brisbane, part of Howden, is seeking an Underwriter - Commercial to join our Brisbane Underwriting team. You will develop technical underwriting capabilities across Financial Lines, General Liability and Accident & Health, while building strong broker relationships and handling SME renewals.

You may come from a policy administration or assistant underwriting role with 1-2 years in insurance, and you are keen to progress in commercial underwriting, delivering excellent service and accurate

Qualifications

• Experience in the insurance industry, in policy administration, insurance administration or assistant underwriting roles.
• Strong communication and broker relationship-building abilities.
• Customer service oriented with excellent organisation and attention to detail; proactive learner.

Responsibilities

• Manage SME renewal portfolio via the DUAL Webrater tracking platform.
• Build and maintain broker relationships through regular engagement.
• Respond to broker inquiries with timely underwriting support.
• Develop underwriting knowledge across multiple product lines.
• Support business development through broker outreach.

Skills

Broker relationships

Communication skills

Customer service

Attention to detail

Willingness to learn

Tools

DUAL Webrater

Job description

About DUAL

Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies (or MGAs) with US$3.4bn GWP. DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients.

About the role

We’re looking for an Underwriter - Commercial to join our Brisbane Underwriting team. Working alongside experienced underwriters, you’ll develop your technical underwriting capability across Financial Lines, General Liability and Accident & Health lines while building strong relationships with brokers and gaining exposure to a broad range of risks.

In this role, you will:

• Manage and service an SME renewal portfolio through the DUAL Webrater, our online tracking platform
• Build and maintain strong broker relationships through regular engagement and proactive communication
• Respond to broker enquiries and provide timely underwriting support
• Develop your underwriting knowledge and technical expertise across multiple product lines
• Support business development activities through broker outreach and relationship building

About you

You may currently be a Policy Administrator, Insurance Administrator or Assistant Underwriter with 1-2 years' insurance experience and are looking to progress into a commercial underwriting role.

You’ll bring:

• Experience in the insurance industry, ideally within a policy administration, insurance administration or assistant underwriting role
• A genuine interest in developing a career in underwriting
• Strong communication and relationship-building skills, with confidence engaging brokers by phone
• Excellent customer service, organisation and attention to detail
• A proactive approach and willingness to learn

What do we offer in return?

A career that you define. Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that.

What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

Our culture: people first

Our core values dictate how we live and work. We’re a group with independence and people at its heart - and a home for talent with a unique culture: the biggest small company in the world.

Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success.

Diversity and inclusion

At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect. We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support.

Permanent

Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.