Turnaround Supervisor

Hertz; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Job summary

A global car rental company is seeking a Turnaround Supervisor for its Melbourne Store. The ideal candidate will manage fleet operations, ensure customer satisfaction, and lead a skilled workforce. Previous experience in logistics/planning management is preferred. The role offers a competitive salary, bonuses, and opportunities for career growth within a supportive team environment.

Benefits

Competitive salary + Bonus and incentives

Fully maintained company vehicle and fuel card

Opportunities for career growth and development

Supportive team environment

Employee Benefits and motivating company culture

Qualifications

• Ability to effectively influence, engage and inspire teams.
• Excellent planning, prioritising & organising skills.
• Strong customer service orientation with emphasis on service excellence.
• Excellent interpersonal communication skills.
• Experience in a previous logistics/planning management role preferred.

Responsibilities

• Monitor and manage turnaround and utilisation to maximise revenue.
• Lead and maintain a skilled and enthusiastic workforce.
• Manage key customer relationships and drive exceptional customer service.
• Ensure vehicle service processes are observed.
• Hold daily briefings with all staff.

Skills

Influencing and engaging teams

Planning, prioritising & organising

Customer service orientation

Interpersonal communication

Logistics/planning management experience

Job description

Overview

Hertz is a global company with a portfolio including Thrifty, Dollar, Ace and Flexicar. We drive a ‘One Team’ culture where you will be exposed to our different brands and be part of a global multi-brand team. We put people first, drive change and strive to win together. If you share these values, Hertz is the place for you to achieve your career goals.

To continue our success in the future of car rental, we’re looking for a customer-focused, high-performing Turnaround Supervisor to join our exceptional team. This is a permanent role with responsibility for the day-to-day management of all fleet at our Melbourne Store.

Responsibilities

• Monitor and manage turnaround and utilisation to maximise revenue
• Lead and maintain a skilled and enthusiastic workforce in line with business volume and targets
• Manage key customer relationships and drive exceptional customer service
• Ensure vehicle service processes are observed and each vehicle is rented in excellent condition
• Hold daily briefings with all staff to communicate strategies and actions

About You

To be successful in this position, our newest team member will have the following:

• Ability to effectively influence, engage and inspire teams
• Excellent planning, prioritising & organising skills
• Strong customer service orientation with emphasis on service excellence
• Excellent interpersonal communication skills
• Experience in a previous logistics/planning management role preferred

About the Offer

In return for your hard work and dedication, you will be rewarded with:

• A competitive salary + Bonus and incentives
• Fully maintained company vehicle and fuel card
• Opportunities for career growth and development
• A supportive team environment
• Employee Benefits and a motivating company culture

At Hertz we pledge to provide a safe and supportive work environment for everyone. We are an inclusive business who welcomes diversity and we encourage applications from all candidates, including Indigenous and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Application Details

Your application may include the following questions:

• How many years' experience do you have as a Turnaround Supervisor?
• Which of the following statements best describes your right to work in Australia?
• Do you have experience performing automotive vehicle services?
• What’s your expected annual base salary?
• Do you have experience in a role which requires relationship management experience?
• How many years' experience do you have in a training & development role?
• Do you have a current Australian driver’s license?

Welcome to Hertz Australia. Explore Australia in your own car by booking with Hertz. With over 200 locations available across the country, take advantage of our extensive vehicle rental selection and book your car online. Check out our latest offers on car rental at hertz.com.au.

Source: This is an extract from the company's own website.

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