Travel Retail Manager | Melbourne | Full Time

L'Oréal; Melbourne; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

L'Oréal Australia is seeking a Retail Manager to lead skincare sell-out and counter performance across Australia and New Zealand airports. Based in Melbourne, you will travel regularly to stay close to our teams, partners and evolving passenger flows.

You will coach Beauty Advisors, drive merchandising standards, manage budgets, and collaborate with Marketing, VM and Digital to deliver integrated activations across physical and digital retail.

Qualifications

• Retail leadership experience in high-traffic travel environments.
• Strong negotiation and relationship-building with partners.
• Proven ability to coach and develop field teams.

Responsabilités

• Drive sell-out targets and regional skincare growth across ANZ airport terminals.
• Build partnerships with travel retail operators to negotiate promotional space and distribution.
• Collaborate with Marketing, Visual Merchandising and Digital teams for integrated activations.
• Recruit, coach and motivate Beauty Advisors, setting POS objectives.
• Partner with Education to implement training programmes and use mystery shopping feedback.
• Monitor stock levels, budgets, and channel intelligence for leadership.

Connaissances

Retail operations

Stakeholder management

People development

Commercial analytics

Budget management

Description du poste

Retail Manager - Skincare, Travel Retail APAC (ANZ)

A Day in the Life

Based at our Melbourne office, you lead retail excellence and sell-out performance for L'Oreal skincare brands across Australia and New Zealand airport duty-free locations, reporting directly to the Area Manager. This is an office-based role with regular, frequent travel across ANZ airport terminals to stay close to our teams, retail partners, and dynamic passenger flows.

• Drive sell-out targets, regional market share, and commercial growth across designated skincare counters.
• Build strong commercial partnerships with travel retail operators to negotiate promotional space, expand distribution, and uphold brand image.
• Collaborate with Marketing, Visual Merchandising, and Digital teams to deliver seamless online and offline retail activations.
• Recruit, coach, and motivate Beauty Advisors, setting point-of-sale objectives and fostering an inclusive, high-performing field culture.
• Partner with the Education team to implement training programmes and use mystery shopping feedback to elevate service quality.
• Monitor stock levels, track operational budgets, and channel customer and competitor intelligence to regional leadership.

We Are Looking For

You bring commercial drive, retail rigor, and the adaptability required for regular travel across the region. You bring:

• Retail Operations & Excellence: Demonstrated capability to drive sell-out growth, uphold merchandising standards, and deliver seamless retail execution in high-traffic travel environments.
• Stakeholder Management: Strong negotiation and relationship‑building capabilities across airport commercial partners and internal multi‑functional teams.
• People Development: Proven track record in coaching, onboarding, and empowering field teams and Beauty Advisors.
• Commercial & Analytical Acumen: Confident analysing sales performance, managing stock flow, and translating insights into concrete retail action plans.
• Operational Follow-Through: Ability to manage budgets, balance competing priorities, and navigate frequent interstate and trans‑Tasman travel.

What's In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oreal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference

Who We Are

At L'Oreal, you will find a place where entrepreneurship, autonomy, and collaboration are genuinely valued. We give you the operational freedom to run your business, test fresh ideas, and make a tangible mark on our global brand portfolio.

We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.