Travel Reservations Agent-Australia

xperiencexscapetravels; Australia; Remote; AUD 45,000 - 65,000; Full time

Benefits offered by this job

100% remote — work from anywhere

Flexible schedule

Full training included

Travel discounts & industry perks

Supportive team culture

Growth opportunities

No sales quotas or cold calling

Job summary

Xperience Xscape Travels is seeking motivated individuals to join our team as a Travel Reservation Agent – Australia. You will assist clients with vacation planning, booking support, destination information, and general travel assistance.

No experience required — we provide complete training. This 100% remote role offers flexible scheduling, travel discounts, and growth opportunities while working from home.

Qualifications

• No experience required or prior travel industry experience needed.
• Full training provided to help you succeed.
• Strong verbal and written communication skills.
• Comfortable using email and basic computer tools.
• Organized, reliable, and detail-oriented.
• Positive attitude and willingness to learn.
• Passion for travel or helping others.

Responsibilities

• Assist clients with travel questions through email, chat, or phone.
• Provide basic travel information such as destinations, accommodations, and requirements.
• Support booking modifications, cancellations, or updates.
• Gather traveler preferences to help plan vacations.
• Send confirmations, itineraries, and follow-up messages.
• Take notes and maintain accurate records.
• Provide friendly, professional customer service.
• Learn and use travel tools provided during training.

Skills

Strong communication

Organized

Detail-oriented

Positive attitude

Travel passion

Tools

Email

Basic computer tools

Job description

About the Role:
Xperience Xscape Travels is seeking motivated individuals to join our team as a Travel Reservation Agent-Australia. In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance. You do not need prior travel industry experience — we provide complete training to help you succeed.

If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you.

Key Responsibilities

• Assist clients with travel questions through email, chat, or phone
• Provide basic travel information such as destinations, accommodations, and requirements
• Support booking modifications, cancellations, or updates
• Gather traveler preferences to help plan vacations
• Send confirmations, itineraries, and follow-up messages
• Take notes and maintain accurate records
• Provide friendly, professional customer service
• Learn and use travel tools provided during training

What Were Looking For

• No experience required — beginners welcome
• Full training provided
• Strong verbal + written communication
• Comfortable using email and basic computer tools
• Organized, reliable, and detail-oriented
• Positive attitude and willingness to learn
• Passion for travel or helping others

Benefits

• 100% remote — work from anywhere
• Flexible schedule (perfect for students or parents)
• Full training included
• Travel discounts & industry perks
• Supportive team culture
• Growth opportunities
• No sales quotas or cold calling (unless you choose a sales-focused title)