Travel Manager - Sydney, NSW

Flight Centre Travel Group; Sydney; Hybrid; AUD 65,000 - 100,000; Full time

Job summary

Flight Centre Travel Group, trading as Flight Centre Business Travel (FCBT), is seeking a Travel Manager in Sydney, NSW. This full-time, hybrid role involves managing SME client portfolios and delivering end-to-end travel programs across air, hotel, car hire, and ground transport via Sabre GDS.

You will build multi-level client relationships, drive retention and profitability, and work with a team to provide outstanding service. Requires 2+ years in travel and strong sales/customer focus.

Qualifications

• 2+ years experience as a Travel Consultant or Travel Manager.
• High level of GDS proficiency, preferably Sabre.
• Natural relationship-builder with strong communication and listening skills.
• Attention to detail and customer-focused mindset.
• Proven ability to work effectively within a team and drive sales/service excellence.

Responsibilities

• Manage and grow a dedicated SME client portfolio.
• Build relationships with key stakeholders within client portfolio.
• Oversee end-to-end travel programs including air, hotel, car and ground transport via Sabre GDS.
• Drive retention, growth and profitability through exceptional service and proactive account management.
• Handle complex fares, itineraries and ticket exchanges with accuracy.
• Collaborate with team to deliver outstanding client experiences.

Skills

Relationship building

Sales mindset

Team collaboration

Communication skills

Tools

Sabre GDS

Job description

Travel Manager - Sydney, NSW

Job no: 532270
Brand: Flight Centre Business Travel (FCBT)
Work type: Full time, Hybrid
Location: New South Wales
Categories: Sales and Customer Service

Calling All Experienced Travel Consultants and Travel Managers!

Want to find a great balance in your next role with vibrant office culture and a Monday to Friday work week?

Want First Year average earnings of $85K, with unlimited incentives and great year on year wage growth?

At Flight Centre Business Travel (FCBT), we do corporate travel differently. As a dedicated SME-focused brand under the Flight Centre Travel Group umbrella, we put people at the heart of everything we do - meaning you'll enjoy the close-knit, relationship-driven feel of working directly with business owners and decision makers, backed by the resources and reputation of Australia's most iconic travel brand. It truly is the best of both worlds.

Our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance between flexibility and being part of something special in the office - all on a Monday to Friday work week.

As a Travel Manager at FCBT, you are the product. Our people-first approach means you are the number one value proposition we offer our clients, and we'll invest in making you an expert in every aspect of managing your clients' total travel program.

What You Will Be Doing:

• Managing and growing a dedicated portfolio of SME clients, acting as their trusted travel expert and primary point of contact


• Building genuine, multi-level relationships with key stakeholders within your client portfolio


• Overseeing your clients' end-to-end travel programs including air, hotel, car hire and ground transportation via Sabre GDS


• Driving retention, growth and profitability across your portfolio through exceptional service and proactive account management


• Handling complex fares, itineraries and ticket exchanges with accuracy and efficiency


• Collaborating with your team to deliver a consistently outstanding experience for every client

What You'll Bring:

• 2+ years experience as a Travel Consultant or Travel Manager


• High level of GDS proficiency, preferably Sabre


• A natural relationship-builder with strong communication and listening skills


• Strong attention to detail and a customer-focused mindset


• Proven ability to work effectively within a team environment


• Sharp business acumen with a drive for sales and service excellence

What’s In It For You?

1st Year OTE $85,000 (comprising base just over $58,000 + uncapped monthly incentives) + super, great year on year growth

Training wage guarantee of $75,000pa + super for your first 6 months

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development: Individualised Learning & Development pathway options

Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026, Sydney in 2027)

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

Are you ready to elevate your career in travel management? Apply with FCBT today!