Travel Center Customer Service Representative -Day Shift

Red Hawk Resort + Casino; Casino; Presencial; AUD 50.000 - 65.000; Jornada completa

Descripción de la vacante

Red Hawk Casino is searching for a full-time Travel Center Customer Service Representative for the Day Shift in Casino, NSW. This role requires providing excellent customer service and managing cash operations effectively.

The ideal candidate will have strong communication skills and be able to lift up to 50 pounds. Responsibilities include ensuring all shift duties are executed and maintaining store standards. Join us in delivering exceptional service!

Formación

• Ability to read, understand and write English at the eighth-grade level.
• Pass all required training including alcohol and food handler training.
• Eighth-grade level math competency needed.
• Ability to lift up to 50 pounds.

Responsabilidades

• Provide excellent customer service.
• Complete all shift duties as assigned.
• Follow company policies regarding cash control.
• Pay attention to any hazardous conditions.

Conocimientos

Customer Service

Cash Handling

Communication

Problem Solving

Descripción del empleo

Travel Center Customer Service Representative -Day Shift

Job Category: Express Fuel

Requisition Number: TRAVE005028

• Full-Time

Locations

Showing 1 location

Placerville, CA, USA

Description

DUTIES AND RESPONSIBILITIES

Provide excellent customer service. Example: If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to provide fast and friendly service to the customer.

• Complete all shift duties as assigned.
• All employees are expected to safeguard the company's assets unless their own physical safety, or that of co‑workers or customers, may be jeopardized.
• Follow company policies regarding cash control, proper safe operation.
• Complete all end of shift paperwork.
• Pay immediate attention to any spill or other hazardous condition.
• Other duties may be assigned from time to time by the Store Manager.

QUALIFICATION REQUIREMENTS

• Ability to read, understand and write the English language at the eighth‑grade level, including the ability to hear the spoken word.
• Pass all required training including alcohol, tobacco, UST and food handler testing.
• Eighth‑grade level math competency in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check‑in.
• Sufficient visual acuity to check identification.
• Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
• Ability to lift up to 50 pounds, carrying cases of soft drinks, beer and juice, etc. at least once per shift.
• Ability to stock shelves and coolers, including entering and working in a cooler at a temperature of 36 degrees up to 30 minutes at a time.

Performance Indicators

• Site standards.
• Commitment to the store and team.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.