Travel Administrator

Offshore Virtual Assistants; Australia; Presencial; AUD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Offshore Virtual Assistants is seeking an experienced Travel Administrator to join our Australian client’s team. The role focuses on administration and operational support for group travel, with duties spanning quotes, scheduling, reconciliations, and CRM tasks.

The position is a full-time role based in Australia, with standard weekday hours aligned to Sydney time. Strong English communication and attention to detail are essential, along with experience using travel tools like Travefy and

Formación

• Experience as VA or travel consultant for Australian clients.
• Excellent English communication, both verbal and written.
• Strong customer service and organisational skills.
• Proficiency with travel tools and software (GDS, Travefy, Tramada).
• Familiarity with group travel logistics and itineraries.
• Attention to detail and ability to reconcile accounts (credit cards).

Responsabilidades

• Knowledge on using CANVA and creating flyers, etc.
• Office Administration
• Social Media/email marketing (branded to Elite Events & Travel Group)
• Hotel & Car Hire Quotes and Comparisons
• Pay Direct spreadsheet creation and management
• Group Travel – managing rooming lists and schedules and excel spreadsheets
• Arranging Group Transfers
• Creating Spreadsheets for large FIT bookings
• Credit Card Reconciliation

Conocimientos

GDS Experience

Attention to Detail

English Communication

Customer Service

Group Travel Knowledge

Office Administration

Follow-up & Communication

Educación

Tourism qualifications

Herramientas

Travefy

Tramada

Google Suite

Excel

Word

Descripción del empleo

Offshore Virtual Assistants, a well-respected Australian Outsourcing company, is looking for an experienced Travel Administrator to join our Australian client’s growing team of travel agents. The aim isto provide administration and operational support for their group’s team in the creation of inspirational travel experiences.

Full Time role. Monday to Friday- 40 hours per week.

9:00 AM -6:00 PM SYD time or 7:00 AM-4:00 PM PH time

Key Responsibilities:

• Knowledge on using CANVA and creating flyers, etc
• Office Administration
• Social Media/email marketing (branded to Elite Events & Travel Group)
• Hotel & Car Hire Quotes and Comparisons
• Pay Direct spreadsheet creation and management
• Group Travel – managing rooming lists and schedules and excel spreadsheets
• Arranging Group Transfers
• Creating Spreadsheets for large FIT bookings
• Credit Card Reconciliation

Type of Person:

• Strong Attention to Detail
• Willing to learn how to manage group travel
• Has knowledge and experience in reconciling agency credit card
• Knowledge and skills on how to use Google Drive and spreadsheets.
• Recent tourism qualifications or previous experience in the travel industry
• With GDS Experience
• High degree of attention to detail and excellent organisational skills
• Can work with a highly experienced advisor
• has great communication skills
• provides good followup
• Great attitude

Qualifications and Experience/Skills Required

• Previous experience as a VA and or travel consultant for Australian clients
• Excellent English communication skills, both verbal and written
• Strong customer service and organisational skills

Tools and Software:

• Travefy
• Tramada
• Google Suite (Docs, Sheets, Sites, Chat, Meet, Gmail)
• Intermediate Microsoft Office suite (Excel and Word)
• Social Media knowledge is desirable

Key Success Factor

• GDS Experience
• Strong English written communication skills