Trauma-Informed Youth Case Coordinator — Hybrid

Uniting; North Canberra; Hybrid; AUD 90,000 - 96,000; Full time

Benefits offered by this job

Salary packaging up to $18,550

Hybrid working

4 Me Days (pro rata)

4 CPD Days (pro-rata)

Fitness Passport

U Rewards

Job summary

Uniting ACT is seeking a compassionate Clinician Level 1 for the TIDES ACT program in Turner, ACT. You’ll handle intake, assessment, service navigation, and clinical case coordination for young people and families affected by trauma.

The role is full-time, hybrid, with hourly rates $45.53–$48.43 plus salary packaging benefits up to $18,550. You’ll work within an interdisciplinary team and contribute to trauma-informed care.

Qualifications

• Bachelor level qualifications in psychology, social work, counselling, OT or related mental health discipline.
• Full registration with the relevant professional body (APHRA, PACFA, or eligibility for AASW).
• Experience in intake, assessment and/or clinical case coordination.
• Strong communication and engagement skills.
• Ability to work in an interdisciplinary team with trauma-informed practice.

Responsibilities

• Respond to referrals and complete intake and assessment activities.
• Monitor service inbox and respond to enquiries.
• Provide service navigation and connect young people with supports.
• Coordinate a small caseload of clients.
• Facilitate group programs and psychoeducational activities.
• Collaborate with the interdisciplinary team.
• Liaise with young people, families and stakeholders.
• Contribute to reporting, documentation and quality service delivery.
• Support a collaborative team environment.

Skills

Intake & assessment

Clinical case coordination

Group facilitation

Interdisciplinary collaboration

Trauma-informed care

Education

Psychology

Social Work

Counselling

Occupational Therapy

Professional registration eligibility (APHRA/PACFA/AASW)

Job description

Uniting ACT is seeking a compassionate Clinician Level 1 for the TIDES ACT program in Turner, ACT. You’ll handle intake, assessment, service navigation, and clinical case coordination for young people and families affected by trauma.

The role is full-time, hybrid, with hourly rates $45.53–$48.43 plus salary packaging benefits up to $18,550. You’ll work within an interdisciplinary team and contribute to trauma-informed care.