Trauma-Informed Victim Support Specialist

Windermere Child and Family Services; Melbourne; Hybrid; AUD 105,000 - 110,000; Full time

Benefits offered by this job

Flexible Ways of Working

Above Award Leave & 17.5% leaveLoading

Gifted days off

End of Year Awards

Professional development opportunities

Study Leave provisions

Parental leave (6 weeks)

IT resources and fleet cars

Job summary

Windermere Child and Family Services in Victoria is seeking a skilled Victim Support Worker – Family Violence Practitioner to deliver trauma-informed support to people affected by violence.

You will conduct risk assessments, create tailored care plans, advocate for clients, and connect them with specialist services while working within the Victims Assistance Program across site-based and hybrid settings.

Qualifications

• Minimum Bachelor qualification in Social Work or an equivalent qualification.
• At least 3 years’ experience in the community sector, preferably trauma-related.
• Strong case management, intake and assessment skills with a focus on family violence.
• Familiar with risk identification and management using MARAM framework.

Responsibilities

• Provide tailored support to victims of crime impacted by family violence, including safety planning and referral.
• Deliver holistic case management, intake and assessment, care planning and advocacy.
• Engage with external stakeholders to raise awareness of the Victims Assistance Program.
• Maintain accurate records and ensure compliance with Windermere policies.

Skills

Case management

Trauma-informed care

Risk assessment

Advocacy

Community engagement

Education

Bachelor degree in Social Work or equivalent

Tools

MARAM framework

Job description

Windermere Child and Family Services in Victoria is seeking a skilled Victim Support Worker – Family Violence Practitioner to deliver trauma-informed support to people affected by violence.

You will conduct risk assessments, create tailored care plans, advocate for clients, and connect them with specialist services while working within the Victims Assistance Program across site-based and hybrid settings.