Trauma‑Informed Disability Support Specialist

Guided Connect; Ballarat; On-site; AUD 55,000 - 75,000; Full time

Job summary

Guided Connect in Ballarat, VIC, is hiring a Disability Support Worker (Complex Needs) to provide hands-on support to NDIS participants in their homes and community.

The role emphasizes person-centred, trauma-informed approaches, assisting with daily living, monitoring wellbeing, and coordinating with families and health professionals to promote independence and safety.

On-site position with opportunities to contribute to meaningful community participation.

Qualifications

• Experience in disability support with complex needs.
• Strong interpersonal and communication skills.
• Knowledge of safeguarding, risk management and duty of care.
• Ability to follow support plans and document shifts.
• Current First Aid/ CPR and NDIS Worker Screening is preferred.
• Driver's licence and willingness to sleepovers if required.

Responsibilities

• Provide direct support to NDIS participants in home and community.
• Assist with personal care, activities of daily living, and mobility.
• Implement person-centred and trauma-informed plans.
• Maintain accurate documentation and reporting.
• Collaborate with families, support coordinators, and allied health professionals.

Skills

Empathy and interpersonal skills

Safeguarding and duty of care

Documentation and reporting

Communication with stakeholders

Adaptability and resilience

Education

Certificate III or IV in Disability / Community Services

Job description

Guided Connect in Ballarat, VIC, is hiring a Disability Support Worker (Complex Needs) to provide hands-on support to NDIS participants in their homes and community.

The role emphasizes person-centred, trauma-informed approaches, assisting with daily living, monitoring wellbeing, and coordinating with families and health professionals to promote independence and safety.

On-site position with opportunities to contribute to meaningful community participation.