Transport Planner

Toll Group; Townsville City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Industry-leading training and career development

Supportive, inclusive teams

Opportunities to grow across a global network

Job summary

A leading logistics company in Townsville City is seeking a skilled Transport Planner to enhance operational efficiency within Defence logistics. The ideal candidate will have 3-5 years of relevant experience, a valid truck licence, and strong analytical and communication skills. This full-time position offers the opportunity to make a national impact in logistics operations.

Qualifications

• 3-5 years’ experience in business analysis, reporting, or process improvement.
• Experience in supply chain, logistics, Defence contracts, or complex operations is preferred.
• Hold a valid Truck Licence (MR, HR, HC or MC Licence).
• Strong requirements gathering and process mapping skills.
• Proficiency with Excel and data visualisation tools.

Responsibilities

• Plan, coordinate, and confirm transport movements.
• Use ERP/WMS and TMS for managing bookings and tracking.
• Monitor transport carrier performance.
• Coordinate with warehouses for loading and despatch activities.
• Support incident reporting and track deliveries.
• Contribute to route optimisation and service improvement initiatives.

Skills

Business analysis

Process improvement

Stakeholder engagement

Data visualisation

Analytical skills

Communication skills

Education

Relevant tertiary qualifications in Business, Supply Chain, IT

Tools

ERP/WMS systems

Power BI

SQL

Job description

At Toll Group, we are proud to be expanding our Government and Defence portfolio through the Defence Theatre Logistics (DTL) contract.
We're looking for a skilled Transport Planner to help drive operational efficiency, service excellence, and continuous improvement across multiple Defence sites nationwide.

Why join us?

• Industry-leading training and career development.
• Supportive, inclusive teams with approachable leaders.
• Opportunities to grow across a global logistics network.
• A role where your insights have national impact.

How you'll make the right impact

As a Transport Planner, you will play a key role in ensuring our Defence logistics operations run efficiently and in line with contract expectations. Reporting to the Operations Manager, you will:

• Plan, coordinate, and confirm transport movements, ensuring alignment with capacity and delivery windows.
• Use ERP/WMS and Transport Management Systems (TMS) to manage bookings, run sheets, and tracking.
• Monitor transport carrier performance and collaborate with internal teams to improve delivery reliability.
• Coordinate with warehouses to optimise loading, consolidation, and despatch activities.
• Support incident reporting, track and trace, and proof-of-delivery follow-ups in collaboration with customer service.
• Provide input to performance reports and assist with carrier utilisation analysis.
• Contribute to route optimisation, cost reduction, and service improvement initiatives.
• Escalate service failures or customer-impacting issues to the Operations Manager and relevant operational leads.

What you'll bring

• 3-5 years’ experience in business analysis, reporting, or process improvement.
• Experience in supply chain, logistics, Defence contracts, or complex operations (preferred).
• Hold a valid Truck Licence (MR, HR, HC or MC Licence) as you will be requested to complete some deliveries when required by management.
• Relevant tertiary qualifications in Business, Supply Chain, IT, or related fields will be highly regarded, along with formal Business Analysis training or certification.
• Strong requirements gathering, process mapping, and stakeholder engagement skillsli>
• Proficiency with Excel and data visualisation/reporting tools (Power BI, SQL).
• Understanding of ERP/WMS systems and their integration with operations.
• Excellent communication skills, with the ability to present analysis clearly to non-technical audiences.
• Strong analytical and critical thinking abilities, with a focus on problem solving.

Eligibility to make the grade

• Be an Australian Citizen.
• Hold a valid truck licence (Mr, HR, HC or MC Licence).
• Provide a 5-year Traffic Report outlining your demerit points history.
• Be eligible to obtain and maintain an AGSVA Defence Security Clearance (Baseline or higher).
• Be prepared to undertake pre-employment checks including criminal history, medical, and other background assessments.

Next Steps

Ready to use your analytical skills to drive improvements that matter? Submit your resume and a brief cover letter outlining your experience and what motivates you to work with us via the "apply" link.

At Toll Group, we value a diverse, inclusive and authentic workplace. If you have similar skills and are willing to learn, we encourage you to apply anyway.

To find out more about us visit www.careers.tollgroup.com

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Rail Transportation

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