Transitional Support Worker

Uniting Vic.Tas; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging benefits

Meal entertainment allowance

Purchase leave for extra annual leave

Paid parental leave (up to 10 weeks)

Job summary

Uniting Vic.Tas is seeking a Transitional Support Worker to join the HOPE (Housing Options Program Eastern) team in Blackburn. You will provide outreach case management to diverse clients facing homelessness or risk, helping them access housing and support services.

The role emphasizes collaboration, advocacy, and empowering clients to sustain tenancies through holistic support and resource access.

Qualifications

• Diploma of Community Services or Welfare Work or related discipline.
• A degree in Social Work would be highly regarded.
• Demonstrated case management experience in homelessness services.

Responsibilities

• Provide engaging case management support to clients.
• Engage clients through outreach to establish sustainable tenancies.
• Assist clients to access relevant resources and specialist services.
• Support clients to access private rental housing and maintain tenancies.

Skills

Case management

Communication

Organization

Problem solving

Education

Diploma of Community Services

Welfare Work

Degree in Social Work (highly regarded)

Tools

SHIP

Job description

• SCHADS Level 4 + Super + Salary Packaging
• Increase fortnight take-home pay with access to salary packaging benefits!
• Based at Blackburn

• 533540
• Blackburn, VIC, 3130
• Child, Youth & Families
• Permanent Full Time
• Closing on: Sep 18 2026

• Permanent Full-time position
• SCHADS Level 4 + Super + Salary Packaging
• Increase fortnight take-home pay with access to salary packaging benefits!
• Based at Blackburn

Your new role

We have an exciting opportunity for a Transitional Support Worker to join our Homelessness Support Services Program. Within the Program, our HOPE (Housing Options Program Eastern) team provides early intervention outreach support to families, single adults and couples who are homeless, or at risk of experiencing homelessness. The team assists clients to access and maintain housing and break the cycle of homelessness.

As a Transitional Support Worker, you will provide engaging case management support to clients from a diverse range of backgrounds, empowering them to identify and address their individual support needs that contributed to their homelessness. The Transitional Support Worker will engage clients through outreach, assist clients to establish and maintain sustainable tenancies, and support them to access relevant resources and specialist services.

Benefits of working at Uniting

At Uniting, You'll Enjoy

• Working in a large values-led organisation with real community impact.
• Up to $15,900 in salary packaging benefits that can be used for living expenses such as groceries, bills, clothing and streaming services.
• Save on dining out and drinks with a meal entertainment benefit of $2,650 annually.
• Increase your annual leave entitlements through our purchase leave program.
• Up to 10 weeks of paid parental leave for primary caregivers (4 for secondary).
• An extra 17.5% on top of your fortnightly pay when you take paid annual leave.
• Opt in or out of public holidays and be respected for your unique background.

Your skills and experience

To be successful in your application you will meet the person specification in the position description, including having a Diploma of Community Services, Welfare Work or a related discipline. A degree qualification in Social Work would be highly regarded.

You Will Also Have

• Demonstrated case management experience within the homelessness services and/or community housing sectors
• Previous experience in assisting clients to access and maintain private rental housing
• An understanding of relevant regulations and legislation including the Victorian Residential Tenancies Act
• Knowledge of the Specialist Homelessness Information Platform (SHIP)
• Strong communication, organisation and problem solving skills

View the position description here.

For any questions, reach out to Debbie Jones-Taylor on 1800 329 133 for a chat or email [e-mail]

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

We are proud to work alongside Aboriginal and Torres Strait Islander peoples and communities, and we strongly encourage Aboriginal and Torres Strait Islander applicants to apply. We are committed to creating a culturally safe, welcoming and supportive workplace.

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a 'child safe' organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBTQIA+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.

Visit us: www.vt.uniting.org

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