Transfer Station Gatehouse Officer

Frankston City Council; Melbourne; On-site; AUD 67,000 - 82,000; Full time

Benefits offered by this job

Rostered Day Off

Career development

Purchased leave

Paid Parental leave

Free onsite parking

Employee assistance program

Gym membership

Job summary

Frankston City Council’s City Circularity and Waste Department is seeking an energetic individual to collect and receipt payments for waste disposal, measure waste volumes, and ensure the proper operation of our Transfer Station gatehouse facilities.

The role focuses on delivering high-quality customer service, accurately assessing waste types and volumes, processing payments, and maintaining gatehouse operations. Weekend work is required in line with operating hours.

Qualifications

• Experience operating a waste management facility.
• Ability to plan and organise workload to meet objectives.
• Willingness to improve efficiency of operations.
• Ability to prepare accurate documentation and reports.

Responsibilities

• Deliver high-quality customer service and ensure a positive customer experience at the Regional Recycling and Recovery Centre.
• Accurately assess waste types and volumes, process payments, and maintain gatehouse operations.
• Monitor contractor activities on site to support contractual compliance and site operations.

Job description

Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula. We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

About the position

Council’s City Circularity and Waste Department is looking for an energetic person to collect and receipt payments for waste disposal, measure and assess waste volumes and types and ensure the proper operation of our Transfer Station gatehouse facilities.

The main responsibilities will include:

• Deliver high-quality customer service and ensure a positive customer experience at the Regional Recycling and Recovery Centre.
• Accurately assess waste types and volumes, process payments, and maintain the efficient operation of gatehouse facilities
• Monitor contractor activities on site to support compliance with contractual obligations and effective site operations

This is a full time position. The incumbent will be required to work on weekends and some public holidays, excluding Good Friday and Christmas Day in line with the operating hours of Frankston Regional Recycling & Recovery Centre.

About you

• Relevant experience in the operation of a waste management facility.
• Ability to manage, plan and organise workload to achieve set objectives within specified timeframes in the most efficient way possible with the resources available.
• Willingness to foster an environment of continually exploring avenues to improve efficiency and effectiveness of the operation of the FRRRC.
• The ability to prepare accurate documentation, information and reports.

As the successful candidate you will have:

• Demonstrated ability to assess, evaluate and provide advice on all aspects of Waste Management.
• Demonstrated experience in the operations of a waste management facility.
• Experienced cash handling and reconciliation skills.
• Computer literacy and personal computer application experience.
• Ability to identify waste types and measure volumes to within half a cubic metre.

Benefits of working at Frankston City Council

Be part of a workplace that is looking to transform the way that we work and build on our values “Kinder, Fairer, Smarter”. As an employee, you will have access to benefits such as:

• Rostered Day Off (Full time roles only)
• Access to professional and career development opportunities
• Purchased leave
• Paid Parental leave
• Free onsite parking (Civic Centre)
• Employee assistance program
• Salary sacrifice gym membership at Peninsula Aquatic Recreation Centre.

This position is a Band 4A currently remunerated at $74,536.73 per annum, plus superannuation. Overtime and penalty rates will also be paid as required.

If you would like to learn more about this opportunity or have any questions, please contact Simon Byrne via email - [e-mail]

The position description for this role can be found on the Frankston City Council Careers page.

The closing date for applications to this role is Tuesday 10 November 2026 at 11:55pm.

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.

Child Safety

Frankston City Council is a Child Safe Organisation and has a zero tolerance for child abuse. Council is committed to creating and maintaining a child safe environment where all children are valued and protected from harm and abuse and will promote a whole of community approach to keeping children safe.

At Frankston City Council, protecting children and preventing child abuse is embedded in the everyday thinking and practice of all councillors, employees, contractors and volunteers. Please refer to the Child Safety and Wellbeing Policy located on the Frankston City Council website on the Child Safety Page as this will be referred to in an interview.

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.