Frankston Memorial Park Lead

Council Jobs; Frankston; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Hybrid Working Model

Purchased leave

Paid Parental leave

Employee assistance program

Free onsite parking

Job summary

Frankston City Council is seeking a Frankston Memorial Park Lead to oversee cemetery and memorial services for the local community. You will manage operations, assets and contractors to ensure high-quality service delivery and compliance with regulations.

The role requires compassionate customer service, strong organizational skills and the ability to balance competing priorities while driving continuous improvement in cemetery operations.

Qualifications

• Demonstrated experience managing cemetery, memorial park or similar operational services.
• Exceptional communication and stakeholder engagement skills.
• Ability to manage competing priorities and deliver high-quality outcomes.

Responsibilities

• Lead the delivery of compassionate cemetery, burial and memorial services.
• Manage operations, assets, facilities and contractors for Frankston Memorial Park.
• Ensure compliance with legislation, governance and record management standards.
• Drive continuous improvement and strategic planning for cemetery operations.

Skills

Stakeholder engagement

Customer service

Communication

Problem solving

Tools

Microsoft Office

Job description

Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula. We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

About the position

Council’s Governance & Risk Department is looking for a Frankston Memorial Park Lead who will be responsible for leading the operations of Frankston Memorial Park, delivering compassionate and professional cemetery and memorial services to the community.

The main responsibilities will include:

• Lead the delivery of compassionate and professional cemetery, burial and memorial services for the Frankston community.
• Manage the operations, assets, facilities and contractors of Frankston Memorial Park to ensure high-quality service delivery.
• Ensure compliance with legislative requirements, governance obligations and cemetery record management standards.
• Drive continuous improvement, strategic planning and sustainable cemetery operations to meet current and future community needs.

About you

As the successful candidate you will have:

Demonstrated experience managing cemetery, memorial park or similar operational services, including customer service, administration and service delivery.

Exceptional communication and stakeholder engagement skills, with the ability to provide compassionate support in sensitive and emotionally challenging situations.

Strong organisational, problem-solving and continuous improvement skills, with the ability to manage competing priorities and deliver high-quality outcomes.

Knowledge of compliance and relevant legislation, supported by proficiency in Microsoft Office and a current Police Check, Working with Children Check and First Aid Certificate.

Benefits of working at Frankston City Council

Be part of a workplace that is looking to transform the way that we work and build on our values “Kinder, Fairer, Smarter”. As an employee, you will have access to benefits such as:

• Hybrid Working Model
• Rostered Day Off (Full-time roles only)
• Access to professional and career development opportunities
• Purchased leave
• Paid Parental leave
• Paid Christmas Shut Down Leave
• Free onsite parking (Civic Centre)
• Employee assistance program
• Salary sacrifice gym membership at Peninsula Aquatic Recreation Centre.

This position is a Band 6A plus superannuation. Overtime will also be paid as required.

The closing date for applications to this role is 25 October 2026 11:55pm.

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.

Child Safety

Frankston City Council is a Child Safe Organisation and has a zero tolerance for child abuse. Council is committed to creating and maintaining a child safe environment where all children are valued and protected from harm and abuse and will promote a whole of community approach to keeping children safe.

At Frankston City Council, protecting children and preventing child abuse is embedded in the everyday thinking and practice of all councillors, employees, contractors and volunteers. Please refer to the Child Safety and Wellbeing Policy located on the Frankston City Council website on the Child Safety Page as this will be referred to in an interview.

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.