Transfer Agency Operations Analyst – Regulatory & Change

SS&C Technologies; Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Income Protection Insurance & Salary 1

Private Health Insurance discount

Parental leave

Discounts on fitness clubs, travel

Job summary

SS&C Technologies Australia is seeking an experienced Business Support Analyst to support Transfer Agency and Fund Administration operations. The role focuses on end-to-end processing, regulatory reporting, and continuous improvement across a busy operational environment.

You will liaise with operations, technology, compliance, fund managers and external stakeholders to ensure accuracy, regulatory compliance and timely delivery of services.

Qualifications

• Bachelor's degree in business, finance, commerce, or related discipline.
• 5+ years in Transfer Agency/registry operations/managed fund admin.
• Strong understanding of regulatory reporting to support Transfer Agency services.
• Experience translating system or product changes into updated processes and controls.
• Experience supporting onboarding or project activities.
• Knowledge of operational risk frameworks, control testing, and continuous improvement approaches.

Responsibilities

• Deliver core operational support activities across Transfer Agency including payments, invoicing and KPI reporting.
• Manage and resolve processing errors, ensure SLA-adherence and regulatory compliance.
• Support specialist operational activities including regulatory lodgement and complex reconciliations.
• Assist with UAT execution and validation of system changes and enhancements.
• Support onboarding of new clients and go-live readiness.
• Collaborate with operations, technology, product and external stakeholders to improve service delivery.

Skills

Operational excellence

Regulatory reporting understanding

Stakeholder collaboration

Education

Bachelor's degree in business, finance, commerce, or related discipline

Tools

Registry systems

Job description

SS&C Technologies Australia is seeking an experienced Business Support Analyst to support Transfer Agency and Fund Administration operations. The role focuses on end-to-end processing, regulatory reporting, and continuous improvement across a busy operational environment.

You will liaise with operations, technology, compliance, fund managers and external stakeholders to ensure accuracy, regulatory compliance and timely delivery of services.