Training Facilitator

Apm-Employment-Services-1; Gosford; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Ongoing training and career develop- m

Supportive team environment

Purchased Annual Leave

Funded Certificate IV in Community or

APM Family Hub

Maxxia vehicle salary packaging

Job summary

APM is seeking a Career Transition Assistance (CTA) Facilitator to support participants aged 45+ back into work. You will deliver assessments, training, and guidance to help them become more competitive in the local employment market.

The role is based in Gosford, NSW, with responsibilities including consulting, group delivery, stakeholder engagement, and ensuring program accreditation. A supportive, outcome-driven team environment awaits.

Qualifications

• Experience in delivering career transition programs or employment services.
• Strong understanding of the local labour market and employers.
• Ability to build and maintain relationships with stakeholders and employers.
• Background in career development or counselling is advantageous.
• Experience organizing, planning, and facilitating training programs.
• Proven track record in achieving results and delivering customer-centric service.

Responsibilities

• Consult and assess applicants for program suitability.
• Deliver CTA program in group training settings.
• Develop participants' skills and assist in obtaining sustainable employment.
• Build relationships with jobactive providers and employers to promote the program.
• Collaborate with government departments and local industry bodies.
• Facilitate CTA program aligning with accreditation and contractual obligations.

Skills

CTA Facilitator experience

Local labour market knowledge

Stakeholder relationships

Career development counselling

Training program delivery

Customer service excellence

Education

Career development or counselling training

Tools

Microsoft Office

Job description

• Job Function Group: Employment Services
• Job Function: Workforce Australia
• Employment Type: Full Time

Job Description

As part of the APM group, you have the opportunity to grow your career in Human Services across multiple global brands and geographies. A diverse team of over 16,000 people across 11 countries with a shared purpose - to enable better lives for our employees and the communities we work in. Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing and increased social participation.

About the Role…

As a Career Transition Assistance (CTA) Facilitator you will be assisting participants who are 45+ years of age supporting them back into work and guiding them through the process of taking on new career and new skills. You will deliver, facilitate and administer assessments, training, advice and ultimately helping them become more competitive in the local employment market.

Location: The role will be based at Gosford, NSW.

Key Responsibilities:

Consult & assess applicants to determine their suitability for the program.

Delivery the CTA program in a group training environment.

Develop skills of participants and assist them in obtaining sustainable and ongoing employment.

Build relationships with other jobactive providers promoting benefits of the program to engage with potential participants.

Developing key relationships internally and externally (e.g. Government departments, local industry bodies such as the Business Chamber, Employers).

Facilitate the CTA program in accordance with accreditation standards and contractual obligations.

Is it a good fit?

Are you an experience trainer with Employment Services experience? You will witness firsthand the positive changes in our clients that stems from their participation in this program under your leadership and guidance. We are looking for;

A strong knowledge of the local labour market & ideally the Employment Services industry

Ability to build & maintain relevant stakeholder relationships, such as local industry bodies and employers

Experience in career development or career counselling would be advantageous

Experience in organising, planning, implementing and facilitating training programs

A proven track record in achieving results, KPI's and delivering exceptional customer service

Ability to Influence, negotiate, and management time effectively

Valid Driver's licence & ability to travel from time to time as needed

To be considered, you will have...

Eligibility to work in Australia

A current driver’s licence and a comprehensively insured vehicle

A MyGovID (Standard level)

Willing to complete a National Police Check

Able to pass a Working with Children Check

Available towork Part-Time Monday to Friday 8:30am - 5:00pm

The work you do is Momentous! Enjoy our employee benefits…

Ongoing training and career development - we are committed to your growth

Supportive and inclusive team environment where your contributions make a difference every day

Celebrating milestones - we love to recognise and rewardshard workwith fun events

Purchased Annual Leave

Funded Certificate IV in Community Services or Mental Health PeerSupport (eligibilitycriteria applies)

Service recognitions

APM Family Hub

Maxxia| Vehicle salary packaging

When you join APM, there's an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

Join us as we continue to #enable better lives!