Training Facilitator

Five Good Friends; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Work from home

Wellness allowance

Extra annual leave after 2 years

Counselling through Sonder Program

Parental leave support

Care Managed services discount

Okinawa trip after 5 years

Job summary

Five Good Friends is seeking a Training Facilitator in Australia to deliver one-on-one training across aged care and disability services, including in Members' homes. You will assess learners, mentor Helpers, and develop resources to support skill development in real-world settings.

This hands-on role focuses on practical learning, requiring strong relationship-building, adaptability, and travel as needed to support learners and programs.

Qualifications

• Certificate IV in Training and Assessment (TAE40122) or equivalent required.
• Qualification in Aged Care, Disability, or Healthcare preferred.
• Experience delivering training, education, mentoring, or assessing others.
• Strong digital literacy and confidence with learning/ workforce systems.
• Excellent communication and relationship-building skills.
• Ability to work autonomously, stay organised, and manage competing priorities.
• Current driver’s licence and willingness to travel.

Responsibilities

• Deliver personalised one-on-one training, education, and assessment sessions online, in person, and in Members' homes.
• Support Helpers through training, mentoring, and skills development.
• Assess competencies and provide constructive feedback to learners.
• Develop and improve training resources and learning materials.
• Create individual learning plans to support performance and growth.
• Visit Members' homes to facilitate practical learning and skills assessments.
• Collaborate with the Learning & Development team on new programs and initiatives.
• Identify capability gaps and recommend learning solutions.
• Maintain learner records and training systems.
• Help create clear career pathways that encourage Helpers to learn, grow, and thrive.

Skills

Excellent communication

Relationship-building

Adaptability

Autonomous work

Mentoring/training

Time management

Education

Certificate IV in Training and Assessment (TAE40122) or equivalent

Qualification in Aged Care, Disability, or Healthcare

Tools

Learning management systems

Job description

Hi there! We’re Five Good Friends. At Five Good Friends, we're transforming the way care is delivered by combining innovative technology with genuine human connection.

Hi there! We’re Five Good Friends. At Five Good Friends, we're transforming the way care is delivered by combining innovative technology with genuine human connection. We support older Australians and people living with disability to live independently and confidently in their own homes, while creating meaningful and rewarding careers for the people who support them. As we continue to grow, so does our investment in our workforce. We believe great care starts with great people, which is why we're committed to creating opportunities for learning, development, and career progression at every stage of the journey. Our Learning & Development team plays a critical role in building the capability, confidence, and skills of our Helpers, ensuring they feel supported to deliver exceptional outcomes for our Members. If you're passionate about developing people and creating positive impact through education, we'd love to hear from you.

Why Make the Move?

If you're looking for a role that combines purpose, people and progression, Five Good Friends offers all three.

You’ll Join a Business That

• Is a 2026 AFR BOSS Best Places to Work category winner.
• Continues to grow strongly year after year.
• Puts friendship at the centre of everything it does.
• Invests in the tools, technology and support needed to help teams succeed.
• Creates meaningful impact for older Australians and those with disability by helping them live independently and well.

About The Role

We're looking for a passionate and engaging Training Facilitator to help our workforce build skills, confidence, and meaningful career pathways.

In this hands-on role, you'll deliver and assess training across aged care and disability services, support Helpers through personalised training and mentoring, and contribute to the development of learning resources and programs. Unlike traditional classroom-based training roles, this position is focused primarily on one-on-one learning experiences, working directly with Helpers to develop their skills, confidence, and capability in real-world settings.

You’ll facilitate learning in a variety of environments, including online, face-to-face, and within Members' homes, providing tailored support, practical skills development, and individualised assessments. This role is ideal for someone who is energised by building strong relationships, adapting their approach to individual learners, and seeing the direct impact of their training and development efforts.

This is an opportunity to combine your care experience with your passion for learning and development, while helping shape the future of a growing and highly engaged workforce.

What You’ll Be Doing

• Deliver personalised one-on-one training, education, and assessment sessions online, in person, and in Members' homes.
• Support Helpers through training, mentoring, and skills development
• Assess competencies and provide constructive feedback to learners
• Develop and improve training resources and learning materials
• Create individual learning plans to support performance and growth
• Visit Members' homes to facilitate practical learning and skills assessments
• Collaborate with the Learning & Development team on new programs and initiatives
• Identify capability gaps and recommend learning solutions
• Maintain learner records and training systems
• Help create clear career pathways that encourage Helpers to learn, grow, and thrive

About You

You're passionate about helping others grow and thrive.

You have solid experience in aged care, disability, or community services and enjoy sharing your knowledge through training, eduction, and mentoring. You're confident in facilitating engaging learning experiences, building strong relationships, and adapting your approach to suit different learning styles and backgrounds.

To Be Successful, You'll Bring

• Certificate IV in Training and Assessment (TAE40122) or equivalent
• A relevant qualification in Aged Care, Disability, or Healthcare
• Experience delivering training, education, mentoring, or assessing others
• Strong digital literacy and confidence using learning and workforce systems
• Excellent communication and relationship-building skills
• The ability to work autonomously, stay organised, and manage competing priorities
• A creative and solutions-focused mindset
• A current driver's licence and willingness to travel

What’s In It For You

• When you’re not training face-to-face, you work from home
• $500 yearly wellness allowance to spend on anything that helps you feel good outside of work.
• Extra time off – after 2 years, you’ll earn an extra day of annual leave each year. You can also buy more leave if you’d like.
• Free, confidential counselling through our Sonder Program.
• Parental leave support – we top up wages for eligible caregivers, and primary caregivers get extra super during their first year of unpaid leave.
• Extend our care to a loved one at a special rate. This family member will receive Care Managed services at Self Managed prices (values vary depending on circumstances)
• We’re a genuinely great place to work – our employee engagement scores are 17% above the industry average.
• Okinawa trip – after 5 years with us, we’ll send you to Japan to visit the community that inspired Five Good Friends. Flights, hotel, and transfers are all covered.

Find out more about Five Good Friends here: https://www.fivegoodfriends.com.au/corporate/about-us