Training and Development Manager

VARSITY; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary package

Genuine career growth opportunities

High-energy, people-first brand

Staff discounts across Signature sites

Employee discounts across leading retL

Influence culture, leadership and рост

Job summary

Varsity in Victoria is seeking an experienced Learning & Development Manager to build and shape onboarding programs, leadership development initiatives and operational training across multiple venues, driving consistent performance and culture.

Working with Operations and People & Culture, you will design engaging content, roll out training systems, coach venue leaders, support openings and travel between sites to embed learning outcomes, succession pathways and a high-performance culture.

Qualifications

• Previous experience in hospitality, Learning & Development, Training or Operations leadership.
• Strong understanding of multi-site hospitality operations.
• Experience creating and facilitating engaging training programs.
• Ability to influence, coach and build strong relationships across all levels of the business.
• Passion for leadership development and people growth.
• High energy, adaptability and a hands-on approach.
• Strong organisation and project management skills.
• Experience with learning platforms and training systems is highly regarded.

Responsibilities

• Lead and evolve Varsity’s Learning & Development function across multiple venues.
• Design and deliver onboarding programs for team members and leaders.
• Develop engaging training content and operational learning resources.
• Facilitate leadership development and Train the Trainer programs.
• Support venue openings through structured training and operational readiness.
• Coach and develop venue leaders to build capability and performance.
• Drive training compliance and consistency across all venues.
• Partner with Operations leaders to identify development opportunities and succession pathways.
• Manage and improve learning systems, reporting and training processes.
• Support people development initiatives that strengthen culture, engagement and retention.
• Deliver workshops, leadership sessions and operational training programs.
• Travel between venues to support teams and embed learning outcomes.

Skills

L&D leadership

Multi-site hospitality

Training program design

Stakeholder management

Leadership development

Adaptability

Project management

Learning platforms

Job description

About Us

Founded by three mates in 2013, Varsity has grown from your favourite student bar into one of WA’s most exciting entertainment hospitality brands.

From burgers, beers and wings to arcade games, bowling and packed-out venues, we’re all about creating unforgettable experiences and Good Times Always.

As Varsity continues to grow, we’re looking for an experienced Learning & Development Manager to help build the next generation of leaders, elevate operational capability and bring our people strategy to life.

Please note: The successful candidate will be required to spend approximately 6–8 weeks training in WA to immerse themselves in the Varsity brand, culture and operations prior to commencing the role in Victoria.

About the Role

This is an exciting opportunity to build and shape Training & Development within a fast-growing hospitality and entertainment business.

Working closely with Operations and People & Culture, you’ll lead the delivery of onboarding programs, leadership development initiatives, venue training systems and operational capability programmes across the business.

You’ll play a key role in creating engaging learning experiences that support performance, consistency and culture while partnering with venue leaders to develop future talent pipelines.

This role requires someone equally comfortable building strategy and rolling up their sleeves in venue alongside operational teams.

What Will You Do?

• Lead and evolve Varsity’s Learning & Development function across multiple venues
• Design and deliver onboarding programs for team members and leaders
• Develop engaging training content and operational learning resources
• Facilitate leadership development and Train the Trainer programs
• Support venue openings through structured training and operational readiness
• Coach and develop venue leaders to build capability and performance
• Drive training compliance and consistency across all venues
• Partner with Operations leaders to identify development opportunities and succession pathways
• Manage and improve learning systems, reporting and training processes
• Support people development initiatives that strengthen culture, engagement and retention
• Deliver workshops, leadership sessions and operational training programs
• Travel between venues to support teams and embed learning outcomes

What Will You Bring?

• Previous experience in hospitality, Learning & Development, Training or Operations leadership
• Strong understanding of multi-site hospitality operations
• Experience creating and facilitating engaging training programs
• Ability to influence, coach and build strong relationships across all levels of the business
• Passion for leadership development and people growth
• High energy, adaptability and a hands-on approach
• Strong organisation and project management skills
• Experience with learning platforms and training systems is highly regarded
• Confidence working in fast-paced and growing environments
• Ability to balance both strategic planning and operational execution

Perks & Benefits

• Competitive salary package
• Genuine career growth opportunities within the expanding Signature Hospitality Group portfolio
• Work with a high-energy, people-first hospitality brand
• Staff discounts across Signature Hospitality venues nationally
• Access to employee discounts across leading retail brands
• A role where you can genuinely influence culture, leadership and growth

Sound good?

Don't rule yourself out if you don't meet all the above criteria, with exciting expansion plans coming soon, our team are growing across the board, so we might just have the perfect role for you!