Trainer & Assessor Development Officer

NSW State Emergency Service; Dubbo; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Hybrid work environment

Flexible work arrangements

12% superannuation

Field allowance

Parental & recreation leave

Job summary

NSW State Emergency Service seeks a Trainer & Assessor Development Officer to strengthen the volunteer workforce and ensure sustainable training delivery. Based at an NSW SES Zone Headquarters, you will coach in training procedures, endorsements, RTO requirements, and supporting systems to promote compliant, learner-focused delivery.

This role requires travel across NSW, including out of hours and weekends.

Qualifications

• Experience working in a Registered Training Organisation (RTO).
• Ability to plan and prioritise projects and coordinate training delivery.
• Practical, supportive training professional who helps others build confidence and capability.
• Experience in accredited/non-accredited training and flexible learning environments (face to face, virtual, hybrid).

Responsibilities

• Strengthen the volunteer workforce to sustain training delivery.
• Recruit, retain, develop and support Trainers and Assessors.
• Coach in SES training procedures, endorsement practices, RTO requirements, templates and systems.
• Travel to locations across NSW SES including outside business hours and weekends.

Skills

RTO experience

Trainer development

Facilitation

Project planning

Communication

Diversity & inclusion

Flexible learning

Volunteer environment

Job description

• Opportunity to support the delivery and implementation of NSW SES Trainer and Assessor development activities
• Work in a volunteer-based agency supporting communities of NSW
• Ongoing Full-Time role with flexible working options available and performing 3 days per week in the office or travelling as required

About the opportunity

The Trainer & Assessor Development Officer is responsible for strengthening the volunteer workforce to ensure the sustainability of training delivery within the NSW SES. The role enables the successful recruitment, retention, development and support of our essential volunteer Trainers and Assessors.

Working from an NSW SES Zone Headquarters, the role undertakes functions to understand the agency’s needs and provide coaching in the use of SES training procedures, endorsement practices, RTO requirements, templates and supporting systems, to promote and ensure consistent, effective and compliant delivery of training.

This role requires travel to other locations across the NSW SES, including out of business hours and weekends.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.

With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here.

About you

To be successful in this role you will:

• have experience working in a Registered Training Organisation (RTO);
• support the development of geographically dispersed Trainers and Assessors;
• be a practical, supportive training professional who enjoys helping others build confidence and capability;
• bring experience in training delivery, assessment and/or trainer development, and you understand the importance of consistent, compliant and learner-focused training practices;
• have the ability to plan and prioritise projects, communicate with various individuals or teams, and support diversity is an important factor of the role;
• be confident in providing advice on RTO requirements and having some proven extensive facilitation experience and coordination of accredited/non-accredited training, including through flexible learning environments (face to face, virtual and hybrid delivery);
• be able to work in a volunteer organisation.

What we can offer you

• You will enjoy a 35-hour work week, with the potential for flexible work arrangements.
• You can enjoy a hybrid work environment, time in the office and time working from home.
• Attractive salary package up to ($102,936.00 - $113,579.00) plus 12% superannuation, leave loading and field allowance.
• Our work is meaningful and rewarding. The SES's mission is saving lives and creating safer communities and you can be an important part of our work.
• We have attractive leave entitlements including parental, sick, flex and recreation leave.
• We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:
• Fitness Passport
• Member Assist Program for free confidential counselling support
• Immunisation program.

You belong here

• We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
• We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
• If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace. If you feel you may require an adjustment during the recruitment process, please contact [e-mail] for confidential advice on options.

Want to know more

If you want to know more about this opportunity, please contact the nominated hiring manager, Darry Bailey [e-mail]

To view the role description, click here.

Interviews will be tentatively held mid October.

Talent Pool

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information click here.

Applications close: Tuesday, 8th September 2026 at 11:55pm