Trade Waste and Backflow Prevention Advisor Flexible

Central Highlands Water; Ballarat; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work

Health & wellbeing programs

Professional development

Generous leave

Accrued time off

Office in Ballarat

Job summary

Central Highlands Water is seeking a qualified professional to join our team in Ballarat. This hybrid role focuses on ensuring customers comply with trade waste and backflow obligations while managing key stakeholder relationships.

You will contribute to regulatory compliance frameworks, support engagement programs, and help protect water quality and sewerage assets in our regional Victoria community.

Qualifications

• Tertiary qualifications (Certificate IV minimum) in a relevant discipline and/or extensive water infrastructure, water and sewerage systems, trade waste management and wastewater treatment experience.
• Demonstrated capacity to quickly develop level of knowledge and understanding to effectively carry out key responsibilities.
• Strong scientific background or understanding of trade waste management, treatment process risks and requirements.
• High level computer competency utilising a range of business applications; and

Responsibilities

• Ensure CHW’s customers (typically commercial) are aware of and comply with their obligations set out in their approval to connect / agreements and relevant regulations, primarily in relation to trade waste and backflow prevention.
• Be a point of contact for CHW’s customers with a particular focus on managing relationships with, and programs relating to, customers within trade waste and backflow prevention programs.
• Ensure CHW meets its regulatory obligations and compliance frameworks for trade waste management and backflow prevention that includes to protect CHW’s sewerage assets and the environment from unauthorised disposal of non-compliant wastewater, and to protect CHW’s water supplies from contamination from reverse flows from within a property.
• Support and where required participate in engagement programs with customers that includes, but is not limited to, trade waste, backflow prevention and water efficiency.

Skills

Water infrastructure knowledge

Stakeholder management

Computer literacy

Interpersonal skills

Regulatory compliance

Education

Certificate IV in a relevant discipline

Tools

Office software

Data analysis tools

Job description

Central Highlands Water is a major regional employer, and we want you to join us!

About us

At CHW we provide drinking water, sewerage, trade waste and recycled water services to residents and businesses in the Central Highlands region of Victoria. We are a public sector employer with a proud history spanning more than 150 years of supporting regional prosperity through service excellence.

Central Highlands Water is a growing business which strives to create a thriving and sustainable region by providing the highest quality water related service to our diverse customer base. This opportunity is a vital role to shape the future of how our services support our community.

To learn more about CHW and how our everyday people contribute to the Central Highlands region of Victoria, visit our website, or check out our LinkedIn or Instagram pages!

The opportunity

The primary objectives of the position are to:

• Ensure CHW’s customers (typically commercial) are aware of and comply with their obligations set out in their approval to connect / agreements and relevant regulations, primarily in relation to trade waste and backflow prevention.
• Be a point of contact for CHW’s customers with a particular focus on managing relationships with, and programs relating to, customers within trade waste and backflow prevention programs.
• Ensure CHW meets its regulatory obligations and compliance frameworks for trade waste management and backflow prevention that includes to protect CHW’s sewerage assets and the environment from unauthorised disposal of non-compliant wastewater, and to protect CHW’s water supplies from contamination from reverse flows from within a property.
• Support and where required participate in engagement programs with customers that includes, but is not limited to, trade waste, backflow prevention and water efficiency.

About you

Safety is our No. 1 priority, and we expect you will actively contribute to and foster a 'safety first' culture that supports our aspiration of zero harm. This means you care deeply about the physical and psychological safety of people so that our team return home in great shape at the end of the day.

We’d love to hear from you if you have:

• Tertiary qualifications (Certificate IV minimum) in a relevant discipline and/or extensive water infrastructure, water and sewerage systems, trade waste management and wastewater treatment experience in a similar public sector organisation.
• Demonstrated capacity to quickly develop level of knowledge and understanding to effectively carry out key responsibilities.
• Strong scientific background or understanding of trade waste management, treatment process risks and requirements.
• High level computer competency utilising a range of business applications; and
• Demonstrated interpersonal skills to build positive working relationships and rapport with stakeholders.

What's in it for you?

Working for one of the region's largest employers you will be part of an organisation that is high achieving, cohesive and always striving for better customer outcomes. We're full of "everyday people" that are great to work with and reflect our community!

We're offering a supportive environment and offer a huge range of employee options and benefits.There's the option of work hybrid, including a mix of being in our office in Ballarat, as well as the flexibility to work from home. Other benefits include accrued time off, generous leave options, professional development, industry collaboration, health and wellbeing programs and a supportive management team.

At CHW you will:

• Have access to training and development opportunities that will further develop your knowledge and skills.
• Be part of an organisation that strongly promotes work life balance, flexibility, safety and wellbeing.
• Work in an organisation that makes a difference to our community.
• Be part of an organisation that cares about you, your safety and wellbeing.

Have questions?

For a confidential chat about the role, please contactBrenda Wong on0401 411 900.

Applications close 9:00am, Wednesday, 21 October 2026.

• Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, fitness to work, qualifications, work history, work visa, misconduct and police record history.
• This role may be subject to a probation period.

We welcome applications from people with disability and aim to provide an inclusive and accessible workplace. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please contact Brenda Wong.

If you need a copy of this advertisement in an accessible format, please email [e-mail].

At CHW we are dedicated to supporting our team's physical and mental wellbeing. We offer flexible and hybrid working opportunities. We assist our team to develop, as people and as leaders. We value diversity and inclusion - our workforce is a place where the melding of a range of views and perspectives is celebrated