Trade Counter Specialist — Plumbing & Bathware (Bendigo)

Reece Group; Greater Bendigo; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Career development programs

Generous trade discounts

Reece Boost benefits

Job summary

Reece Group in Bendigo is seeking a customer-focused team member for the Trade Counter. You will assist plumbers and tradespeople, provide product information, and help with quotes and stock movement to keep the branch running efficiently.

The role involves daily customer interactions, stock control duties, and occasional deliveries. Weekend shifts are possible, and you’ll be part of a supportive team at our Bendigo branch.

Qualifications

• Experience in retail sales or customer service and enjoying helping customers in person and over the phone.
• Ability to pick orders, maintain shop floor displays, and ensure information is accurate.

Responsibilities

• Provide customer service and information about products.
• Provide quotes in person and over the phone.
• Undertake pick packing and stock control activities.
• Keep the branch tidy and safe.
• Make occasional deliveries to customers using a company vehicle.

Skills

Customer service

Retail sales

Stock control

Delivery & drivers license

Job description

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role

As part of the Trade Counter team in Bendigo, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

A typical day involves:

Providing customer service and information about products

Providing quotes both in person and over the phone

Undertaking pick packing and stock control activities

Help keep the branch tidy and safe

Make occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone

Can pick orders, maintain shop floor displays and ensure information provided is accurate

Is tech-savvy and adaptable to learning new systems

Has a clean, valid driver’s licence and is open to working various shifts, including weekends

Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

Performance based bonuses

Paid annual leave

Continuous learning and development programs to support your career goals

Generous discounts for those looking to renovate their bathroom or kitchen

Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more

Paid parental leave

What happens next!

After applying, you'll be invited to complete a short 15-20 minute chatbox interview with 5 questions at your own pace. Be sure to check your junk or spam folder if the invitation doesn't appear in your inbox.

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at ***********@reece.com.au, and our team will be in touch.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

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