Trade Counter Specialist – Outdoor & Irrigation

Reece Group; Waterloo; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts

Reece Boost

Paid parental leave

Job summary

Reece Group in Waterloo (NSW) seeks a customer-focused team member for the Trade Counter. You will assist landscapers, irrigation specialists and tradespeople, helping them access products and placing quotes in person or over the phone.

You’ll also handle pick packing, stock control and deliveries using a company vehicle. The role emphasizes a strong customer service mindset, accurate information, and being tech-savvy to learn new systems.

Qualifications

• Has experience in retail sales or customer service.
• Can pick orders, maintain shop floor displays and ensure information provided is accurate.
• Tech-savvy and adaptable to learn new systems.
• Has a clean, valid driver’s licence; forklift licence is ideal but not essential.

Responsibilities

• Provide customer service and information about products.
• Provide quotes in person and over the phone.
• Undertaking pick packing and stock control activities.
• Help keep the branch tidy and safe.
• Make deliveries to customers using a company vehicle.

Skills

Retail sales

Customer service

Driver's licence

Forklift licence (ideal)

Tools

Forklift licence

Job description

Reece Group in Waterloo (NSW) seeks a customer-focused team member for the Trade Counter. You will assist landscapers, irrigation specialists and tradespeople, helping them access products and placing quotes in person or over the phone.

You’ll also handle pick packing, stock control and deliveries using a company vehicle. The role emphasizes a strong customer service mindset, accurate information, and being tech-savvy to learn new systems.